PRIMARY RESPONSIBILITIES
Leads and coordinates shift operations, work assignments and daily priorities of assigned activities, resources, and associates.
Assists coding staff, physicians, and other health care practitioners with questions regarding coding and documentation guidelines. Provides ongoing feedback based on observations from coding physician/provider documentation. Assists in educational needs of coding staff based on these conversations and questions.
Coordinates design, development, maintenance, and delivering of training curricula, coding job aids, reference materials, and workshops for providers and coders. Recommends process improvements, automation, or tools to improve accuracy, efficiency, and compliance.
Oversees audits of provider documentation and coding accuracy to assess compliance, identify gaps, and develop corrective education plans.
Tracks audit findings, trends, and metrics; reports results to leadership and stakeholders.
Ensures that coding policies, procedures, and guidelines are up to date and align with Centers for Medicare & Medicaid Services (CMS), payer, and regulatory requirements.
Supervises, mentors, and develops a team of coding education specialists, auditors, or trainers. Sets goals, conducts performance reviews, manages staff schedules, and monitors productivity and quality.
Collaborates with coding operations leadership to integrate education and audit feedback loops into daily operations.
Prepares reports, dashboards, metrics, and educational impact analysis to leadership.
Leads or contributes to special projects, initiatives, and regulatory audits as assigned.
Provides input for hiring, training, leading, and evaluating staff.
Performs other duties as assigned.
EXPERIENCE
Four years' experience
SSM Health is a mission-driven health system focused on delivering high-quality, compassionate care. We are committed to innovation, collaboration, and continuous improvement, providing our employees with opportunities to grow while making a meaningful impact in the communities we serve.