Executive Director of Revenue Cycle Management (RCM) – Behavioral Health

Phoenix Behavioral Healthcare, LLC is seeking a highly skilled Executive Director of Revenue Cycle Management (RCM) to oversee and optimize the full revenue cycle across multiple behavioral health facilities, clinics, laboratories, and E&M service lines.

This onsite leadership role manages all aspects of RCM operations—including intake, UR/UM alignment, coding, billing, claims submission, collections, clinical documentation improvement, denial management, appeals, and compliance oversight.

Key Responsibilities:

• Lead, manage, and optimize end-to-end revenue cycle operations for all Phoenix facilities

• Oversee billing and coding for inpatient, outpatient, lab, and professional services (UB-04 & CMS-1500)

• Direct UR/UM workflow integration to improve documentation quality and turnaround times

• Manage and mentor a full RCM support team (billers, coders, auditors, documentation trainers, compliance)

• Develop standardized processes to reduce denials and improve revenue integrity

• Monitor key RCM metrics (DSO, Clean Claim Rate, Denial Rate, Net Collection Rate, etc.)

• Implement corrective actions for payer trends and operational bottlenecks

• Ensure compliance with payer policies and state/federal regulations

• Collaborate directly with the CEO, CAO, and COO on RCM modernization initiatives