586 customer service supervisor jobs found

Sonic Healthcare USA in Austin, TX is hiring a Customer Service Supervisor (Medical Laboratory Scientist) to lead a team and deliver exceptional customer service to clients and patients. The role collaborates with the Operations Manager to advance departmental goals and ensure safety and quality. Qualifications include a Medical Technology degree or CLIA supervisor eligibility, ASCP certification, and strong communication and typing skills. Competitive benefits apply. #J-18808-Ljbffr

About Rotech Join a Leader in Home Healthcare At Rotech Healthcare Inc., we're more than a medical equipment provider-we're a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home. With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives. Explore more about our mission and services at Rotech.com. Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Supervisor to join our team. In this position, you are responsible for overseeing and participating in customer service activities to maintain all...

Job Description Job Description Overview Join a Leader in Home Healthcare At Rotech Healthcare Inc ., we’re more than a medical equipment provider—we’re a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home. With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives. Explore more about our mission and services at Rotech.com. Responsibilities Job Summary We are seeking a dedicated Customer Service Supervisor to join our team. In this position, you are responsible for overseeing and participating in customer service...

About Rotech Join a Leader in Home Healthcare At Rotech Healthcare Inc., we’re more than a medical equipment provider—we’re a trusted partner in patient care. As a national leader in inventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home. With hundreds of locations across 45 states, our team delivershigh-quality products,exceptional service, andcompassionate supportthat helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives. Explore more about our mission and services at Rotech.com. Overview and Responsibilities Job Summary: We are seeking a dedicated Customer Service Supervisor to join our team. In this position, you are responsible for overseeing and participating in customer service activities to maintain all Rotech...

Job Title Job Functions, Duties, Responsibilities and Position Qualifications: We're not just a workplace - we're a Great Place to Work certified employer! Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA, we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members! You are made of leadership material. You have proven people skills, a passion for patient care, and the drive to succeed. You're also looking for great benefits, the support of an all-star team, and an opportunity to grow your career. Join our front line of #HealthcareHeroes! Our mission is to advance the health and wellbeing of our communities as a leader in clinical laboratory solutions. Quality is in our DNA -- is it in yours? This opportunity is full-time during first shift. In this role, you will: Interact with a variety of...

Job Description Job Description Description: Join Northern Pharmacy, a trusted name in healthcare for over 80 years, as a Medical Equipment Customer Service and Billing Supervisor . In this role, you’ll lead a dedicated team of customer service representatives and product specialists to provide essential medical equipment services to our valued community. With your expertise in DME billing, insurance, and customer service, you’ll ensure that our customers receive excellent, compassionate support and accessible healthcare solutions. We're looking for an energetic and outgoing individual who can maintain a positive attitude and provide compassionate care to every client, even during high-volume periods. Patience, calmness, and organizational skills are key attributes we seek in potential candidates. We're excited to offer sign-on bonuses to successful candidates who join our team! About Us Northern Pharmacy has been serving our community for eight decades, committed to...

Let’s do great things, together! About Moda Founded in Oregon in 1955, Moda is proud to be a company of real people committed to quality. Today, like then, we’re focused on building a better future for healthcare. That starts by offering outstanding coverage to our members, compassionate support to our community and comprehensive benefits to our employees. It keeps going by connecting with neighbors to create healthy spaces and places, together. Moda values diversity and inclusion in our workplace. We aim to demonstrate our commitment to diversity through all our business practices and invite applications from candidates that share our commitment to this diversity. Our diverse experiences and perspectives help us become a stronger organization. Let’s be better together. Position Summary Provides supervision to a team of customer service representatives fielding calls from multiple sources regarding a wide range of plan types. Organizes staff, sets goals, ensures resources are...

Medical Equipment Customer Service And Billing Supervisor Join Northern Pharmacy, a trusted name in healthcare for over 80 years, as a Medical Equipment Customer Service and Billing Supervisor. In this role, you'll lead a dedicated team of customer service representatives and product specialists to provide essential medical equipment services to our valued community. With your expertise in DME billing, insurance, and customer service, you'll ensure that our customers receive excellent, compassionate support and accessible healthcare solutions. We're looking for an energetic and outgoing individual who can maintain a positive attitude and provide compassionate care to every client, even during high-volume periods. Patience, calmness, and organizational skills are key attributes we seek in potential candidates. We're excited to offer sign-on bonuses to successful candidates who join our team! Northern Pharmacy has been serving our community for eight decades, committed to...

About Moda Founded in Oregon in 1955, Moda is proud to be a company of real people committed to quality. Today, like then, we’re focused on building a better future for healthcare. That starts by offering outstanding coverage to our members, compassionate support to our community and comprehensive benefits to our employees. It keeps going by connecting with neighbors to create healthy spaces and places, together. Moda values diversity and inclusion in our workplace. We aim to demonstrate our commitment to diversity through all our business practices and invite applications from candidates that share our commitment to this diversity. Our diverse experiences and perspectives help us become a stronger organization. Let’s be better together. Let’s do great things, together! Position Summary This is a FT Hybrid position based in Milwaukie. This position provides supervision to a team of customer service representatives fielding calls from multiple sources regarding a wide range of...

The University of Southern California is seeking a Medical Call Center Customer Service Supervisor. This role supervises customer service staff in a medical call center, ensuring effective communication protocols are followed and resolving patient inquiries. Candidates should have a high school diploma, experience in healthcare call centers, knowledge of HIPAA compliance, and strong communication skills. The position offers an annual salary range of $68,640.00 - $112,370.00. #J-18808-Ljbffr

The Medical Call Center Customer Service Supervisor supervises the customer service staff of the Medical Call Center that serves as the primary point of contact for access to the USC academic medical centers and the USC Health Sciences Campus. Supervises staff adherence to electronic, voice, text, email and web-based communication information protocols, emergency response alarm protocols and paging system protocols. Reviews and implements staffing schedules. Provides training, supervision and guidance to other staff. Ensures incoming and outgoing communications achieve highest patient privacy and confidentiality. Resolves patient and visitor inquiries and/or issues. Essential Duties Supervises one or more medical call center customer service operations teams and the delivery of services to clients. Implements program priorities and performance standards and assesses operations using these criteria. Conducts quality assurance reviews and recommends changes as appropriate....

Medical Call Center Customer Service Supervisor The Medical Call Center Customer Service Supervisor supervises the customer service staff of the Medical Call Center that serves as the primary point of contact for access to the USC academic medical centers and the USC Health Sciences Campus. Supervises staff adherence to electronic, voice, text, email and web-based communication information protocols, emergency response alarm protocols and paging system protocols. Reviews and implements staffing schedules. Provides training, supervision and guidance to other staff. Ensures incoming and outgoing communications achieve highest patient privacy and confidentiality. Resolves patient and visitor inquires and/or issues. Essential Duties: Supervises one or more medical call center customer service operations teams and the delivery of services to clients. Implements program priorities and performance standards and assesses operations using these criteria. Conducts quality assurance reviews...

Lab Customer Services Supervisor-Morehouse Medical Plaza-Tower Lab Customer Services Supervisor-Morehouse Medical Plaza-Tower at The Ohio State University Wexner Medical Center Scope of Position: The Outpatient Service Centers include the phlebotomy draw stations located at various locations around the Greater Columbus Area. Sites include but are not limited Ross Heart Hospital, Martha Morehouse Pavilion, Outpatient Care Dublin, Outpatient Care New Albany, Outpatient Care Lewis Center, Outpatient Care Gahanna, Outpatient Care Upper Arlington, Outpatient Care East, and Hilliard; hours may vary per site to accommodate each outpatient location’s operational and patient service needs. Position Summary The Laboratory Customer Services Supervisor oversees the daily operations of the laboratory while performing specimen collection (if applicable), Point of Care testing (if applicable), and/or specimen processing under the direction of the Laboratory Customer Services Manager. The...

Location: Baltimore, Maryland, United StatesCompany: State of MarylandPosted: 2026-08-13IntroductionIntroductionGRADE20LOCATION OF POSITION100 South Charles Street Baltimore, Maryland 21201Main Purpose of JobThe main purpose of this position is to supervise a staff of UI Contributions Tax Auditors assigned to ensure fair and equal administration of Unemployment Insurance law to all Maryland employers. This position educates Maryland employers, accountants, and attorneys about the Maryland Unemployment Insurance program and state and federal unemployment insurance laws. The Auditor VI position supervises the assigned team of Auditors IV to Auditors I with the audit staff. This position ensures efficient resource management and quality customer service within the Field Investigation and Audit Unit.POSITION DUTIESThis position will supervise and assist in the training of UI Contributions Tax Auditors, and perform audits, disputed claims, claimant questionnaires, delinquency...

Job Description: The Med Grp Professional Billing (PB) Coder II is responsible for accurately resolving coding edits in assigned Epic WQ’s and assigning ICD-10, CPT, and HCPCS coding classifications and modifiers based on clinical documentation and/or physician orders. This role ensures the integrity of data for both internal and external reporting, maintains work queues within processing timeframes, responds to inquiries related to billing codes, and adheres to compliance guidelines. Essential Functions Evaluates and resolves all types of coding edits in assigned Charge Review, Claim Edit, and Follow-up work queues in Epic. Assigns ICD, CPT, and HCPCS coding classifications based on clinical documentation and/or physician orders. Accurately evaluates and resolves assigned coding edits in Charge Review, Claim Edit, and Follow-up work queues in Epic within assigned timeframes. Appropriately escalates coding/denial trends and provider education opportunities. Navigates Epic EMR,...

Supervisor, Medical Assistant US Heart and Vascular is needing a Medical Assistant Supervisor to join our team at Heartland Cardiology in Wichita KS. Position Summary Ensures and oversees the efficient, profitable day-to-day operation of the clinic(s)/center(s). Responds to the needs of patients, family members, community, as well as other departments. Directly supervises medical support staff, coordinates activities with providers and other departments to manage patient flow and manages related systems and processes to provide quality services to patients in a safe and positive environment. Responsibilities: Supervises medical support staff including recruiting, interviewing, hiring, orienting, training, and coaching. Completes medical support staff schedule and organizes daily work activities to ensure adequate clinic coverage including coordinating coverage for support staff call-offs and changes in provider schedules. Establishes performance standards,...

Accounts Receivable Specialist Our experienced team of physicians at TexomaCare is dedicated to caring for all members of the family at every stage of life. TexomaCare is comprised of primary care physicians and a variety of specialists in nine local communities. Working with TexomaCare means you will work with a care team of physicians, advanced practitioners, and staff providing compassionate and quality care. TexomaCare is proud to be affiliated with Texoma Medical Center (TMC), the Texoma region's leader in hospital services. TMC is a 414-bed acute care facility located in Denison, Texas, approximately one hour north of the Dallas/Fort Worth metroplex and just south of the Texas/Oklahoma border. The Accounts Receivable Specialist is responsible for the accurate and timely follow-up of unpaid claims, by assigned payer/s and defined aging criteria to meet or exceed collection targets and minimize write-offs. Research claim denials by assigned payer/s to determine reasons for...

Yeo & Yeo Medical Billing & Consulting Come grow with us. Yeo & Yeo Medical Billing & Consulting was established in 1998 as an affiliate of Yeo & Yeo to provide clients with medical billing and additional practice management solutions. We have devoted ourselves to helping clients maximize their reimbursement and assist in educating them with the ever-changing rules and guidelines of Medicare and other insurance carriers as well as CPT, HCPCS and ICD-10 coding. Yeo & Yeo Medical Billing & Consulting maintains a highly trained staff with experience in all areas of physician billing. Several Certified Professional Coders on staff assist in choosing proper diagnostic codes and procedure codes. Our billing specialists receive ongoing training specific to medical specialty. We continually train our staff by updating and maintaining their knowledge of insurance carrier trends and changes in billing rules and policies. Our people are our future we provide...

Supervisor, Medical Records, Release Of InformationThe Area Supervisor is responsible for managing the daily scheduling of the ROI Specialists at specified client sites. The Area Supervisor will act as the liaison between MRO and Client Management staff to ensure that all ROI activities are compliant with established client policies, federal and state regulations and are completed in a timely manner.Position requires travel throughout Vero Beach, Port. St. Lucie, and Weston, Florida.Tasks and Responsibilities:Manages workflow among on-site employees at multiple client sites to ensure maximum productivity and quality standards are met.Adjusts work assignments as needed to cover peak periods, leave and vacancies at the staffed hospital sites.Provides coverage in event of backlogs, illness, vacation or leave of absence of ROI Specialists.Performs Quality Assurance monitoring of work performance for the ROI Specialists.In conjunction with and under the direction of the Area Manager,...

Site Supervisor The Site Supervisor is responsible for managing the daily scheduling of the ROI Specialists at specific client site. The Site Supervisor will act as the liaison between MRO and Client Management staff to ensure that all ROI activities are compliant with established client policies, federal and state regulations and are completed in a timely manner. This is an onsite position in Odessa, TX $1,000 Sign on Bonus Responsibilities Manages workflow among on-site employees to ensure maximum productivity and quality standards are met. Adjusts work assignments as needed to cover peak periods, leave and vacancies. Prioritizes work to ensure completion of ROI function. Adjusts work assignments as needed to cover peak periods, leave and vacancies at the staffed hospital sites. Provides coverage in event of backlogs, illness, vacation or leave of absence of medical record staff. Performs Quality Assurance monitoring of work performance for the ROI Specialists....

Job Description Job Description We are a busy speciality medical clinic looking for an experienced Front Office Supervisor to join our team. The candidate must have previous experience with supervising/management, must be familiar with insurance verification and running front office. This is a full time position with an immediate opening. We offer a competitive benefits package including: Medical, Dental, Sick, Vacation, Life Insurance, 401k plan with matching, flexible scheduling, free parking and employee discounts. QUALIFICATIONS: Previous Supervisor/Management Experience Professional Excellent Communication Skills (written and verbal) Punctual and Reliable Multitasking Skills Easy going demeanor Highly Organized Front office experience Knowledge of CPT Codes Medical Terminology Excellent Customer Service Skills Work well under pressure Friendly and approachable JOB DESCRIPTION (include, but not limited to): Front Office Insurance Verification...

Food & Beverage Supervisor The Food & Beverage Supervisor is responsible for the effective management and running of banquet and concessions operations. The F&B supervisor must provide a high level of event oversight, technical proficiency, and operational/personnel support to ensure the smooth running of any assigned event. This role involves leading and directing serving staff, coordinating with various departments, and ensuring a high level of customer service. The F&B Supervisor is also responsible for setting up, executing, and breaking down events, providing leadership and guidance to staff, and ensuring all banquet and/or retail event services align with the event's requirements. This role will pay an hourly rate of $28.00 - $30.00. Benefits for part-time roles: 401(k) savings plan and 401(k) matching. This position will remain open until November 13, 2026 Responsibilities Assist Operations Managers and Concessions Managers on duty in...

Medical Billing Specialist MDB Health Services is hiring an experienced Medical Billing Specialist to join the billing team at our headquarters in Flowood, Mississippi. This is an on-site position supporting billing for multiple locations, including Medicare Part A and Part B billing. For more than 13 years, MDB Health Services has provided medical and psychiatric care to residents of long-term care communities across Mississippi, Louisiana, Arkansas, Tennessee, Kentucky, and Texas. You will join a collaborative, tight-knit team supporting the revenue cycle operations behind that care. Responsibilities Perform core revenue-cycle functions, including billing, claims filing, data entry, charge entry, insurance follow-up, denial management, payment posting, billing-record review, and customer service. Bill and submit Rural Health Clinic claims to insurance carriers each day with a target error rate below 1%. Research, correct, resubmit, and appeal front-end claim edits,...

Supervisor - Medical Lab - Cytology Provides technical expertise and support to Laboratory and Pathology Services. Assists in laboratories' technical operations in providing efficient, timely, and cost-effective laboratory services that support exceptional patient experiences. Serves as technical resource for all outside labs. Seeks direction from Lab Director and Medical Director as needed. Education & Experience: Bachelor's degree in a Chemical, Physical, or Biological Science or Medical Technology from an accredited institution, Cytotechnologist, or Histotechnologist plus four (4) years of related experience in area(s) to be managed. CERTIFICATIONS, LICENSES OR REGISTRATION REQUIRED: Active credentials with one of the following: American Association of Bioanalyst (AAB) – MT American Medical Technologist (AMT) – MT National Credentialing Agency for Laboratory Personnel (NCA) – CLS or CLSP (CG) International Society for Clinical Laboratory Technology (ISCLT) –...