572 customer service supervisor jobs found

Sonic Healthcare USA in Austin, TX is hiring a Customer Service Supervisor (Medical Laboratory Scientist) to lead a team and deliver exceptional customer service to clients and patients. The role collaborates with the Operations Manager to advance departmental goals and ensure safety and quality. Qualifications include a Medical Technology degree or CLIA supervisor eligibility, ASCP certification, and strong communication and typing skills. Competitive benefits apply. #J-18808-Ljbffr

About Rotech Join a Leader in Home Healthcare At Rotech Healthcare Inc., we're more than a medical equipment provider-we're a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home. With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives. Explore more about our mission and services at Rotech.com. Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Supervisor to join our team. In this position, you are responsible for overseeing and participating in customer service activities to maintain all...

Job Description Job Description Overview Join a Leader in Home Healthcare At Rotech Healthcare Inc ., we’re more than a medical equipment provider—we’re a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home. With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives. Explore more about our mission and services at Rotech.com. Responsibilities Job Summary We are seeking a dedicated Customer Service Supervisor to join our team. In this position, you are responsible for overseeing and participating in customer service...

About Rotech Join a Leader in Home Healthcare At Rotech Healthcare Inc., we’re more than a medical equipment provider—we’re a trusted partner in patient care. As a national leader in inventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home. With hundreds of locations across 45 states, our team delivershigh-quality products,exceptional service, andcompassionate supportthat helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives. Explore more about our mission and services at Rotech.com. Overview and Responsibilities Job Summary: We are seeking a dedicated Customer Service Supervisor to join our team. In this position, you are responsible for overseeing and participating in customer service activities to maintain all Rotech...

Job Title Job Functions, Duties, Responsibilities and Position Qualifications: We're not just a workplace - we're a Great Place to Work certified employer! Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA, we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members! You are made of leadership material. You have proven people skills, a passion for patient care, and the drive to succeed. You're also looking for great benefits, the support of an all-star team, and an opportunity to grow your career. Join our front line of #HealthcareHeroes! Our mission is to advance the health and wellbeing of our communities as a leader in clinical laboratory solutions. Quality is in our DNA -- is it in yours? This opportunity is full-time during first shift. In this role, you will: Interact with a variety of...

Let’s do great things, together! About Moda Founded in Oregon in 1955, Moda is proud to be a company of real people committed to quality. Today, like then, we’re focused on building a better future for healthcare. That starts by offering outstanding coverage to our members, compassionate support to our community and comprehensive benefits to our employees. It keeps going by connecting with neighbors to create healthy spaces and places, together. Moda values diversity and inclusion in our workplace. We aim to demonstrate our commitment to diversity through all our business practices and invite applications from candidates that share our commitment to this diversity. Our diverse experiences and perspectives help us become a stronger organization. Let’s be better together. Position Summary Provides supervision to a team of customer service representatives fielding calls from multiple sources regarding a wide range of plan types. Organizes staff, sets goals, ensures resources are...

Medical Equipment Customer Service And Billing Supervisor Join Northern Pharmacy, a trusted name in healthcare for over 80 years, as a Medical Equipment Customer Service and Billing Supervisor. In this role, you'll lead a dedicated team of customer service representatives and product specialists to provide essential medical equipment services to our valued community. With your expertise in DME billing, insurance, and customer service, you'll ensure that our customers receive excellent, compassionate support and accessible healthcare solutions. We're looking for an energetic and outgoing individual who can maintain a positive attitude and provide compassionate care to every client, even during high-volume periods. Patience, calmness, and organizational skills are key attributes we seek in potential candidates. We're excited to offer sign-on bonuses to successful candidates who join our team! Northern Pharmacy has been serving our community for eight decades, committed to...

About Moda Founded in Oregon in 1955, Moda is proud to be a company of real people committed to quality. Today, like then, we’re focused on building a better future for healthcare. That starts by offering outstanding coverage to our members, compassionate support to our community and comprehensive benefits to our employees. It keeps going by connecting with neighbors to create healthy spaces and places, together. Moda values diversity and inclusion in our workplace. We aim to demonstrate our commitment to diversity through all our business practices and invite applications from candidates that share our commitment to this diversity. Our diverse experiences and perspectives help us become a stronger organization. Let’s be better together. Let’s do great things, together! Position Summary This is a FT Hybrid position based in Milwaukie. This position provides supervision to a team of customer service representatives fielding calls from multiple sources regarding a wide range of...

Job Description Job Description Description: Join Northern Pharmacy, a trusted name in healthcare for over 80 years, as a Medical Equipment Customer Service and Billing Supervisor . In this role, you’ll lead a dedicated team of customer service representatives and product specialists to provide essential medical equipment services to our valued community. With your expertise in DME billing, insurance, and customer service, you’ll ensure that our customers receive excellent, compassionate support and accessible healthcare solutions. We're looking for an energetic and outgoing individual who can maintain a positive attitude and provide compassionate care to every client, even during high-volume periods. Patience, calmness, and organizational skills are key attributes we seek in potential candidates. We're excited to offer sign-on bonuses to successful candidates who join our team! About Us Northern Pharmacy has been serving our community for eight decades, committed to...

The University of Southern California is seeking a Medical Call Center Customer Service Supervisor. This role supervises customer service staff in a medical call center, ensuring effective communication protocols are followed and resolving patient inquiries. Candidates should have a high school diploma, experience in healthcare call centers, knowledge of HIPAA compliance, and strong communication skills. The position offers an annual salary range of $68,640.00 - $112,370.00. #J-18808-Ljbffr

The Medical Call Center Customer Service Supervisor supervises the customer service staff of the Medical Call Center that serves as the primary point of contact for access to the USC academic medical centers and the USC Health Sciences Campus. Supervises staff adherence to electronic, voice, text, email and web-based communication information protocols, emergency response alarm protocols and paging system protocols. Reviews and implements staffing schedules. Provides training, supervision and guidance to other staff. Ensures incoming and outgoing communications achieve highest patient privacy and confidentiality. Resolves patient and visitor inquiries and/or issues. Essential Duties Supervises one or more medical call center customer service operations teams and the delivery of services to clients. Implements program priorities and performance standards and assesses operations using these criteria. Conducts quality assurance reviews and recommends changes as appropriate....

Medical Call Center Customer Service Supervisor The Medical Call Center Customer Service Supervisor supervises the customer service staff of the Medical Call Center that serves as the primary point of contact for access to the USC academic medical centers and the USC Health Sciences Campus. Supervises staff adherence to electronic, voice, text, email and web-based communication information protocols, emergency response alarm protocols and paging system protocols. Reviews and implements staffing schedules. Provides training, supervision and guidance to other staff. Ensures incoming and outgoing communications achieve highest patient privacy and confidentiality. Resolves patient and visitor inquires and/or issues. Essential Duties: Supervises one or more medical call center customer service operations teams and the delivery of services to clients. Implements program priorities and performance standards and assesses operations using these criteria. Conducts quality assurance reviews...

Lab Customer Services Supervisor-Morehouse Medical Plaza-Tower Lab Customer Services Supervisor-Morehouse Medical Plaza-Tower at The Ohio State University Wexner Medical Center Scope of Position: The Outpatient Service Centers include the phlebotomy draw stations located at various locations around the Greater Columbus Area. Sites include but are not limited Ross Heart Hospital, Martha Morehouse Pavilion, Outpatient Care Dublin, Outpatient Care New Albany, Outpatient Care Lewis Center, Outpatient Care Gahanna, Outpatient Care Upper Arlington, Outpatient Care East, and Hilliard; hours may vary per site to accommodate each outpatient location’s operational and patient service needs. Position Summary The Laboratory Customer Services Supervisor oversees the daily operations of the laboratory while performing specimen collection (if applicable), Point of Care testing (if applicable), and/or specimen processing under the direction of the Laboratory Customer Services Manager. The...

Location: Fort Myers, Florida, United StatesSalary: $87,547.20 - $148,824.00 annuallyCompany: Lee HealthPosted: 2026-06-19Location: Gulf Coast Medical Center - 13681 Doctor's Way Fort Myers FL 33912Department: Rehabilitation ServicesWork Type: Full Time ; ExemptShift: Shift 1 8:00:00 AM to 5:00:00 PMHiring Range: $87,547.20 - $148,824.00 annually*Compensation is determined based on experienceBe Valued for Being You at Lee Health its all about you!Are you a motivated and compassionate leader ready to take the next step in your career as a Supervisor of Rehabilitation Services? At Lee Health, you'll have the opportunity to make a meaningful impact by guiding a dedicated team in a supportive, collaborative environment. We are committed to delivering exceptional patient care while fostering work-life balance, continuous learning, and clinical excellence.Thinking about applying but have a few questions first? Click the link to schedule a time to chat with our Rehabilitation Services...

Medical Coding Specialist Key Responsibilities: Analyze patient charts, physician notes and discharge summaries Ensure documentation is complete and accurate before coding Translate diagnoses and procedures into standardized codes using: ICD-10-CM (diagnoses) CPT (procedures) HCPCS (supplies/services) Make sure codes correctly represent services provided Follow healthcare laws and regulations (HIPAA, Medicare/Medicaid guidelines) Company Policies Prevent coding errors that could lead to claim denials or audits Stay updated on coding changes and updates Work with billing teams to submit coded claims to insurance companies Verify claim accuracy to ensure proper reimbursement Fix rejected or denied claims by reviewing and correcting codes Communicate with healthcare providers and insurance companies Protect sensitive patient information Follow strict privacy and data security standards Clarify documentation with physicians when needed Collaborate with billing...

Location: Baltimore, Maryland, United StatesCompany: State of MarylandPosted: 2026-08-04IntroductionIntroductionGRADE20LOCATION OF POSITION100 South Charles Street Baltimore, Maryland 21201Main Purpose of JobThe main purpose of this position is to supervise a staff of UI Contributions Tax Auditors assigned to ensure fair and equal administration of Unemployment Insurance law to all Maryland employers. This position educates Maryland employers, accountants, and attorneys about the Maryland Unemployment Insurance program and state and federal unemployment insurance laws. The Auditor VI position supervises the assigned team of Auditors IV to Auditors I with the audit staff. This position ensures efficient resource management and quality customer service within the Field Investigation and Audit Unit.POSITION DUTIESThis position will supervise and assist in the training of UI Contributions Tax Auditors, and perform audits, disputed claims, claimant questionnaires, delinquency...

Job Summary: Ensures all technical aspects of the assignment of diagnostic and procedure coding is carried out in accordance with established standards and is in compliance with CMS, NCQA, third party payors, other regulatory agencies and Kaiser Permanente policy. Functions includes, but are not limited to working charge review work queues for reimbursable accounts for all internal and external surgical services. Serves as a technical coder for all specialties. Assists supervisor in responding to coding questions from other levels of coders and in responding to providers. Conducts special projects and focused reviews of encounters as requested. Essential Responsibilities: Required to research and assign. HCPCS Level II codes for ambulatory surgical services and/or professional services performed. Ability to research, analyze and/or review detailed and high complexity code edits and transactions within the Kaiser Permanente system. Provides additional support to the...

1st Choice Delivery, LLC is seeking a Terminal Supervisor in Blacklick, OH to oversee daily terminal operations and last-mile medical delivery logistics. You will direct drivers, maintain cargo custody, and ensure compliant, efficient routing and staffing. Strong leadership, icon-based data handling, and customer-focused service are essential. The role requires the ability to manage schedules, allocate resources, and maintain safety standards in a fast-paced warehouse environment. #J-18808-Ljbffr

Summary This position plans, directs, controls and supervises the overall financial, operational and functional activities of assigned physician practices within MyMichigan Health, assists in the short and long-term planning of assigned practices to maximize growth, efficiency, profitability and maintenance of the practices. Manages the day-to-day practice operations to ensure compliance to all organizational and department policies and procedures follow Occupational Safety and Health Administration (OSHA) guidelines, Clinical Laboratory Improvement Amendments (CLIA) regulations, and all appropriate regulatory agencies. The Supervisor will be responsible for scheduling and processing worked hours for pay; will assist in the annual budget process; and may have responsibility for patient record transfer and retention process. They will oversee the training and evaluations of any employees, students, and float staff. They serve as administrative representative, patient advocate and...

Location: Kansas City, Missouri, United StatesCompany: State of MissouriPosted: 2026-08-10Regulatory Auditor Supervisor (Kansas City, MO) Department of Revenue DOR VISION: To establish an environment that fosters confidence and trust by successfully utilizing technology, employing resources, and meeting customer needs.How This Position Supports The Department’s Vision This is a professional supervisory position accountable for overseeing the inspections, investigations, or audits in which employees may require professional licensure and experience in the professions or businesses regulated. At this level, employees may function as a programmatic, regional, or statewide supervisor. Employee supervision includes hire recommendations, training, planning and assigning work, performance assessment, coaching, and progressive discipline. Supervision at this level also requires team members to have the knowledge and skills to perform the work overseen.Duties Performed To Support The...

General Summary Responsible for management of daily operations, work activities, staff and provider schedules in alignment with organizational strategic goals, including but not limited to the following: Responsible for employee performance management including coaching, counseling and performance appraisals. Ensures staff are informed of and comply with written policies and procedure; holds staff accountable for adherence to policies and processes; follows organizational progressive disciplinary actions as appropriate. Collaborates with the Ambulatory Operations Manager on developing, monitoring and improving operational processes that supports optimal patient care and maximizing opportunities to meet and exceed budget expectations. Implements and ensures adherence to organizational processes and workflows that support optimal patient care in a multidisciplinary setting. The Medical Office Supervisor coordinates and leads daily staff huddles to facilitate...

Job Description Job Description Certified Coder Specialist (FT) POSITION SUMMARY • Under general supervision and according to established procedures, assigns diagnostic codes to medical record information. • Codes charts under the ICD-10-CM and ICD-10-PCS (HCPCS) System for statistical and DRG assignment purposes. • Abstracts required data into hospital abstracting system. • The outcome of information gathered is used to determine the hospital databse and reimbursement of hospital claims. • Responsible for timely review of patient records in order to identify an appropriate selection of codes which will accurately reflect the reason for admission, extent of care received, and level of severity of illness. OVERVIEW • The evaluation is to assure individual performance, departmental goals and organizational goals are aligned. It is designed to support communication between the manager and the employee. Employee perception of their own performance is very...

Certified Coder Specialist (FT) Under general supervision and according to established procedures, assigns diagnostic codes to medical record information. Codes charts under the ICD-10-CM and ICD-10-PCS (HCPCS) System for statistical and DRG assignment purposes. Abstracts required data into hospital abstracting system. The outcome of information gathered is used to determine the hospital database and reimbursement of hospital claims. Responsible for timely review of patient records in order to identify an appropriate selection of codes which will accurately reflect the reason for admission, extent of care received, and level of severity of illness. The evaluation is to assure individual performance, departmental goals and organizational goals are aligned. It is designed to support communication between the manager and the employee. Employee perception of their own performance is very important. To maximize the benefit of this process, both the manager and the employee...

Penn State Health - Hershey Medical Center Location: US:PA: Lancaster Work Type: Full Time FTE: 1.00 Shift: Day Hours: 8:00a - 4:30p Monday-Friday Recruiter Contact: Monica Echeverri at mecheverri@pennstatehealth.psu.edu (MAILTO://mecheverri@pennstatehealth.psu.edu) SUMMARY OF POSITION: Provides direct supervision of practice site clerical support staff to provide optimal clinical operations. Responsible for clerical supervision and management including; cost effective management of office supplies, high integrity adherence with organizational policies surrounding quality of patient registration, point of service cash collections and cash control, scheduling, and other clerical support functions, patient satisfaction with clerical staff experience, and clerical staff employee engagement. Abides by, and upholds in performance of direct reports, all related local, state, federal and accrediting body rules and regulations; promotes an exceptional...