Brighton Health Plan Solutions, LLC
Chapel Hill, NC
Brighton Health Plan Solutions, LLC is seeking a Customer Service Supervisor to lead service operations and ensure customer satisfaction within a high traffic call center. The ideal candidate will manage team performance, support service representatives, and analyze call metrics to enhance operational efficiency. Essential qualifications include experience in a high volume call center, knowledge of medical terminology, and proficiency in Microsoft Office. A high school diploma or GED is required, while a bachelor's degree is preferred.
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