Physician Associate Director of Medical Operations

Concentra
Louisville, KY, United States

Job Description

Overview

$100,000 Bonus Eligible!

Associate Director of Medical Operations

HQ @ Fern Valley Concentra, our premier 24 hour location in Louisville.

Through our evidenced based medicine approach, Concentra’s goal is to provide quality patient care while treating everyone with friendliness, skill, and respect. We strive daily to promote a diverse environment of acceptance and compassion for our colleagues and cultivate a welcoming atmosphere where our patients can heal.

As we’ve grown, we’ve expanded into urgent care, wellness services, administration, onsite health and wellness centers, and telemedicine. All these services together make achieving health easier and more accessible for our patients, clients, colleagues, and all provide you with unmatched support, education, career advancement opportunities, and benefits.

The Associate Director of Medical Operations position involves providing direct patient care and leading by example to ensure an exceptional patient experience. The role includes identifying and communicating opportunities for clinical quality improvement, driving patient ,and collaborating with leaders to support a caring treatment environment. Additionally, the position involves mentoring future clinical leaders, fostering a professional and collaborative environment, and maintaining relationships with key stakeholders to drive market growth.

Responsibilities

Spends 100% of time in a center providing direct patient care, leading by example, and demonstrating an exceptional patient experience.
Assumes the role and responsibilities of CMD, whether functioning in the capacity of CMD at a specific location or in the capacity of the Market Float.
Identifies and communicates to DMO opportunities to improve clinical quality, workflows, and safety at the center and market levels.
Drives patient and client experience and satisfaction metrics.
Practices excellent service delivery and leads by example.
Works with DMO and DTO to identify clinical improvement opportunities.
Works collaboratively with operations to ensure appropriate support and work flows that foster a caring environment for treatment.
Maintains and leverages relationships with employers, payers, referral sources, networks, and local communities to drive market growth, and responds to requests within 24 hours.
Mentors and trains future clinical leaders while treating.
Fosters an environment of collaboration, professionalism, patient/colleague safety, quality care, continuous improvement and reward and recognition.
Assists with or leads clinical meetings for DMO as needed.
Understands center financial drivers and outcomes in order to achieve annual business plan.
Assists DMO, ADO and EA to make staffing adjustments to unforeseen coverage needs.
Direct reports: Varies
Budget responsibility: Yes

Why Choose Us

With more than 40 years of experience, Concentra is dedicated to our mission to improve the health of America’s workforce, one patient at a time. With a wide range of services and proactive approaches to care, Concentra colleagues provide exceptional service to employers and exceptional care to their employees.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications

Active and unrestricted medical license
Unrestricted DEA license and dispensing license for state of jurisdiction (required prior to start date)
Must be eligible to participate in Medicare
Board Certification or Eligibility in an ABMS or AOA recognized specialty preferred
FMCSA NRCME certification preferred or willingness to obtain