Overseeing a team of Certified Medical Assistants in a full-time remote capacity, the Certified Medical Assistant Supervisor will provide day-to-day supervision, ensure timely completion of administrative tasks, and serve as an escalation point for complex issues within a virtual healthcare office environment. Key responsibilities Provide supervision, coaching, and performance management for a team of CMAs/CCMAs Monitor workload distribution and ensure timely completion of administrative and care coordination tasks Conduct onboarding and ongoing training for new and existing team members Required qualifications Current CMA/CCMA certificate issued by a recognized certifying body 2+ years of previous clinical or healthcare administrative experience in a supervisory capacity 1+ years of insurance and billing experience Demonstrated experience managing or mentoring a remote or distributed team Proficiency with EMR systems and video conference platforms