Overseeing a team of collection staff, the full-time Supervisor, Medical Collections will ensure efficient resolution of outstanding accounts, mentor staff on collection regulations, and manage performance reporting in a remote setting.
Key responsibilities
Supervises and trains collection staff while preparing performance reports
Ensures timely payment of invoices and maintains accurate records and control reports
Advises upper management on insurance denial trends and resolves complex collection issues
Required qualifications
High School diploma or equivalent
Minimum 3 years of relevant experience in medical collections
Proficiency in computer software, including Microsoft Office
Ability to lead, motivate, and train others
Commitment to the University's core values