Working remotely, the full-time Technical Supervisor (Medicall) will oversee the installation, configuration, and troubleshooting of network and application issues while managing a technical team and ensuring customer satisfaction.
Key Responsibilities
Install and configure server and client components, assisting less experienced consultants as needed
Provide proactive problem resolutions and maintain customer relationships through timely communication and support
Train customers on company applications and develop documentation for processes and standards
Required Qualifications
Bachelor's degree
3-5 years of experience supervising teams
Experience in the Healthcare IT space