637 supervisor medical call center jobs found

The Medical Call Center Customer Service Supervisor oversees the customer service staff at the USC Academic Medical Centers and the USC Health Sciences Campus, ensuring that all electronic, voice, text, email, and web-based communications adhere to privacy, confidentiality, and emergency response protocols. Responsibilities Supervise and schedule call center operations teams, ensuring adequate coverage and implementing staffing plans. Develop, implement, and revise operational policies and procedures to support strategic goals. Provide training, guidance, and performance appraisals for staff, including disciplinary actions when necessary. Conduct quality assurance reviews and recommend changes to improve service delivery. Create and manage shift schedules and coordinate on‑call information for communication relay. Monitor and approve data input for provider master schedules in the appointment scheduling application. Assist in budget development, analyze expenditures, and make...

The Medical Call Center Customer Service Supervisor supervises the customer service staff of the Medical Call Center that serves as the primary point of contact for access to the USC academic medical centers and the USC Health Sciences Campus. Supervises staff adherence to electronic, voice, text, email and web-based communication information protocols, emergency response alarm protocols and paging system protocols. Reviews and implements staffing schedules. Provides training, supervision and guidance to other staff. Ensures incoming and outgoing communications achieve highest patient privacy and confidentiality. Resolves patient and visitor inquiries and/or issues. Essential Duties Supervises one or more medical call center customer service operations teams and the delivery of services to clients. Implements program priorities and performance standards and assesses operations using these criteria. Conducts quality assurance reviews and recommends changes as appropriate....

Medical Call Center Customer Service Supervisor The Medical Call Center Customer Service Supervisor supervises the customer service staff of the Medical Call Center that serves as the primary point of contact for access to the USC academic medical centers and the USC Health Sciences Campus. Supervises staff adherence to electronic, voice, text, email and web-based communication information protocols, emergency response alarm protocols and paging system protocols. Reviews and implements staffing schedules. Provides training, supervision and guidance to other staff. Ensures incoming and outgoing communications achieve highest patient privacy and confidentiality. Resolves patient and visitor inquires and/or issues. Essential Duties: Supervises one or more medical call center customer service operations teams and the delivery of services to clients. Implements program priorities and performance standards and assesses operations using these criteria. Conducts quality assurance reviews...

The University of Southern California is seeking a Medical Call Center Customer Service Supervisor. This role supervises customer service staff in a medical call center, ensuring effective communication protocols are followed and resolving patient inquiries. Candidates should have a high school diploma, experience in healthcare call centers, knowledge of HIPAA compliance, and strong communication skills. The position offers an annual salary range of $68,640.00 - $112,370.00. #J-18808-Ljbffr

Call Center Supervisor - Non-Emergency Medical Transportation (NEMT) Location :Fully Remote, must live in Kansas Job Type :Full-Time SalaryLead with Purpose.Grow with Us.We're looking for a motivated and people-focused Call Center Supervisor to guide our team of Call Center Representatives in providing safe, reliable, and compassionate transportation coordination.In this role, you'll be the coach, problem-solver, and quality champion who keeps our team running smoothly-while making sure every caller receives the patience and care they deserve.What You'll DoLead and inspire a team of Call Center Representatives, fostering a positive, supportive environmentMonitor calls and performance metrics to ensure service excellence and compliance with all policies, procedures, and regulationsProvide real-time coaching, feedback, and training to help agents grow and succeedHandle escalated member concerns with professionalism, empathy, and solutions-focused thinkingPartner with leadership to...

Cascade Medical Center in Leavenworth is looking for a full-time Medical Supervisor Officer - Ambulance. This role is essential to the Cascade Medical Integrated Health Team, responsible for the operation of ambulance services and fostering a culture of excellence. The position features a 2 on 4 off work schedule, requiring on-call availability within a 20 min response time. The ideal candidate should be ready for a pre-employment drug screen. #J-18808-Ljbffr

The Medical Laboratory Supervisor ensures the smooth, efficient operation of a clinical laboratory unit or shift. Performs clinical laboratory analyses on biological specimens to provide information used in the diagnosis, prevention or treatment of disease. Many of these procedures involve numerous highly complex tests and techniques that require the use of professional judgment. This position will have responsibility for leading other laboratory professionals and continuously interacting and consulting with section management and other allied health care professionals Location: North Liberty Hospital Hours: Monday-Friday 6:30-15:00 with weekend and holiday on-call rotations Perform Laboratory processes including quantitative and qualitative analyses on clinical specimens Serve as the technical expert for patient test result interpretation, specific tasks, work processes and procedures performed Communicate and disseminate general information and policy or procedure changes to...

Medical Office Supervisor, Pediatric Contact Center Job Summary: The Medical Office Supervisor is responsible for the daily operations of Erlanger Medical Group, Pediatrics. Responsibilities will include supervising front office staff, coordinating physician office and call schedules, preparing and overseeing support staff schedule, oversight of the pre-cert/referral process and revenue cycle, ordering of medical and office supplies, posting and assistance with staff recruitment, accounts payable, oversight for staff recruitment / discipline / termination, patient correspondence, managing work queues, arranging various tasks for smooth and efficient operation of the practice. This position is involved in a team-based approach to care. Team members are trained to meet the highest level of function for their role as per the State of Tennessee/Georgia guidelines. Is trained and assigned (as per their role and responsibilities) to coordinate care for patients and is trained and...

## Certified Surgical CoderApplylocations: Methodist Corporate Office - Omaha, NEtime type: Full timeposted on: Posted Todayjob requisition id: JR115202**Why work for Nebraska Methodist Health System?** At Nebraska Methodist Health System, we focus on providing exceptional care to the communities we serve and people we employ. We call it The Meaning of Care – a culture that has and will continue to set us apart. It’s helping families grow by making each delivery special, conveying a difficult diagnosis with a compassionate touch, going above and beyond for a patient’s needs, or giving a high five when a patient beats a disease or conquers a personal health challenge. We offer competitive pay, excellent benefits and a great work environment where all employees are valued! Most importantly, our employees are part of a team that makes a real difference in the communities we live and work in.**Job Summary:**Location: Methodist Corporate Office Address: 825 S 169th St. - Omaha, NE Work...

House Supervisor Southside Medical Center The Facility Nursing Supervisor is responsible for maintaining continuity of patient care in the absence of the unit nurse managers/directors in all areas of the hospital. Essential Functions: Supervises and coordinates activities of hospital personnel to maintain the continuity of a safe and efficient standard of care. Makes patient care assignments according to staff ability and patient needs. Evaluates care given by others under his/her direction. Makes appropriate changes and provides feedback to other personnel. Maintains accountability for own care and care delegated to others. Adheres to ethical and legal standards. Seeks assistance from appropriate resources, when needed. Visits the nursing units to oversee nursing care and evaluate condition of patients. Evaluates the census and acuity level of patients per unit and collaborates with ROC (Resource Optimization Center) and other department leaders for patient care...

Supervisor Of Waukesha Memorial Hospital Explore opportunities with Optum, in strategic partnership with ProHealth Care. ProHealth Care is proud to be a leader in health care services, serving Waukesha County and the surrounding areas for more than a century. Explore opportunities across the full spectrum of care as you help us improve the well-being of the community with your skills, compassion and innovation. Be part of a collaborative environment that strives for excellence, nurtures respect and ensures high-quality care delivery to our patients. Join us in making an impact as an Optum Team Member supporting Pro Health Care and discover the meaning behind Caring. Connecting. Growing together. This position is first shift Supervisor of Waukesha Memorial Hospital. This position is full-time, Monday - Friday, primarily covering the day hours for operations. Employees are required to have flexibility to work any of our shift schedules during our normal business hours of 5:00 am...

Supervisor Of Waukesha Memorial Hospital Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. This position is the evening & overnight Supervisor of Waukesha Memorial Hospital. The position is full-time, Monday - Friday, primarily covering the evening shift 3:00pm-11:00pm, and overnight shift 11:00pm - 7:00am. Our office is located at 725 American Ave, Waukesha, WI Primary Responsibilities: Investigates, resolves, and documents patient,...

About Us The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well‑being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence. Agency Dept of Health and Human Services Division O'Berry Neuro-Medical Treatment Center Job Classification Title Nurse Supervisor III (NS) Position Number 60050285 Grade MH20 Description of Work The Nurse Supervisor III position coordinates and supervises campus‑wide nursing care activities for an entire shift, serving as the primary facility representative. The role oversees multiple units with similar resident needs, exercises high‑level clinical decision‑making, and manages after‑hours or weekend on‑call...

Thank you for considering a career at Bon Secours! Scheduled Weekly Hours: 24 Work Shift: Nights (United States of America) Bon Secours About Us As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive. House Supervisor - Maryview Medical Center Job Summary: The Facility Nursing Supervisor is responsible for maintaining continuity of patient care in the absence of the unit nurse managers/directors in all areas of the hospital. Essential Functions: Supervises and coordinates activities of hospital personnel to maintain the...

House Supervisor Maryview Medical Center The Facility Nursing Supervisor is responsible for maintaining continuity of patient care in the absence of the unit nurse managers/directors in all areas of the hospital. Essential Functions: Supervises and coordinates activities of hospital personnel to maintain the continuity of a safe and efficient standard of care. Makes patient care assignments according to staff ability and patient needs. Evaluates care given by others under his/her direction. Makes appropriate changes and provides feedback to other personnel. Maintains accountability for own care and care delegated to others. Adheres to ethical and legal standards. Seeks assistance from appropriate resources, when needed. Visits the nursing units to oversee nursing care and evaluate condition of patients. Evaluates the census and acuity level of patients per unit and collaborates with ROC (Resource Optimization Center) and other department leaders for patient care...

House Supervisor Location: Long Beach, CA Department: Central Staffing Status: Full Time Shift: Nights (12hrs) Pay Range*: $66.32/hr - $99.47/hr MemorialCare is a nonprofit integrated health system that includes four leading hospitals, award-winning medical groups consisting of over 200 sites of care, and more than 2,000 physicians throughout Orange and Los Angeles Counties. We are committed to increasing access to patient-centric, affordable, and high-quality healthcare; your personal contributions are integral to MemorialCare's recognition as a market leader and innovator in value-based and other care models. Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration, and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation, and...

Nurse Supervisor Medical Surgical Ignite your leadership journey as a Nurse Supervisor Medical Surgical in southern Floridawhere Med-Surg excellence, patient-first impact, and sunny lifestyle come together for an unforgettable career adventure! As a Nurse Supervisor Medical Surgical, this healthcare organization offers a mission-driven, patient-centered culture that consistently delivers strong clinical outcomes and high patient experience; forward-thinking operations with robust quality analytics, streamlined workflows, and clinician-friendly tools; recognized nursing excellence with shared governance, evidence-based practice support, and collaborative physician partnerships; innovation in care delivery such as virtual nursing, hospital-at-home pilots, advanced imaging, robotics, and AI-assisted decision support; and an award-winning workplace reputation with visible leadership, transparent feedback loops, and measurable investments in staffing, resilience, and wellbeingmaking...

Outpatient Coder When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Job Description: Under the general supervision of the Outpatient (OP) Coding Manager and OP Coding Supervisor, the OP Coder will review outpatient records and accurate, timely, and compliant assignment of ICD-10-CM, CPT, HCPC, and modifiers to ensure the correct APC assignment. The OP coder will work closely with the Coding leadership, and OP Coding Validators to ensure coding uniformity, consistency, and accuracy with ICD-10-CM, CPT, Official Coding Guidelines, Federal and State regulations, the American Hospital Association coding guidelines and its publication Coding Clinic. The OP coder is also responsible for meeting or exceeding quality and quantity expectations while performing coding functions to support timely coding and billing. Essential Duties & Responsibilities including but not limited to: Hospital Coding: Review the complete...

Nurse Supervisor, SNF Jackson Memorial Perdue Medical Center is a long-term-care facility located on a beautiful 11-acre campus in South Dade. The medical center is a licensed, 163-bed skilled nursing and rehabilitation facility. We provide care for a diverse cultural population of younger and older adults. Nurse Supervisor, SNF oversees a team of staff in the absence of the Nurse Manager or department Director and acts independently to provide crisis management, interpret policy, make timely decisions that directly impact patient care, ensures effective communication and collaboration among departments. Key responsibilities are administrative in nature and include assigning coverage and on-call schedules, patient assignments to nurses on the team, overseeing the key operational functions of the center including the development of standard operating procedures, data collection/management, staff education and orientation. This role will promote professional habits through work...

## Nurse Supervisor II - Cluster 2 – O’Berry Neuro-Medical Treatment CenterApplylocations: Wayne County, NCtime type: Full timeposted on: Posted Todaytime left to apply: End Date: July 15, 2026 (6 days left to apply)job requisition id: JR-119549**Agency**Dept of Health and Human Services**Division**O'Berry Neuro-Medical Treatment Center**Job Classification Title**Nurse Supervisor III (NS)**Position Number****Grade**MH20**About Us**The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.**Description of Work**The Nurse Supervisor II position coordinates and supervises...

Customer Solutions Center Overnight Supervisor Under the leadership of the Customer Solutions Center Manager, the Customer Solutions Center Overnight Supervisor (CSC OS) contributes to the success of Butler Medical Transport through providing supervisory support and monitoring of call center operations and activities to ensure inbound calls are answered promptly and accurately, call center volume is managed appropriately, and requests for transport are dispatched accurately and effectively to ensure customer success. Butler Medical Transport provides emergent and non-emergent Mobility, Basic Life Support (BLS), Advanced Life Support (ALS), and Specialty Care (SCT) ambulance transportation. Butler Medical Transport's call volume consists of an average of 300 inbound phone calls daily and 150 transports per day. The CSC OS schedule rotation is four on four off shift from 1830-0630. The CSC OS is responsible for customer service levels and serves as a liaison between our contracted...

Food Services Supervisor – Nutrition Services – Mon Medical Center Main Campus (Job Id 75362) Job Summary Provides leadership and support to staff in the areas of food preparation, customer service, retail operations, catering events, patient services, and sanitation. Monitors department for quality customer service, sanitary completeness, and proficiency in performance. Ensures adherence to safety, customer service, policies and production goals. Responsibilities Direct Supervision Oversees work assignments of hosts/hostesses in relation to department objectives, staffing patterns and established standards. Ensures adequate department coverage to meet increased demands. Ensures employees are following work procedures properly and checks on completed duties regularly. Assigns additional work when scheduled activities are completed by employees. Conducts random audits of food for quality and temperature controls, and takes immediate corrective action where necessary. Assists in...

Bon Secours is a faith‑based and patient‑focused organization dedicated to enhancing the health and well‑being of all people in mind, body, and spirit through exceptional patient care. Success requires a culture of compassion, collaboration, excellence, and respect. Bon Secours seeks people committed to our values of compassion, human dignity, integrity, service, and stewardship to create an environment where associates want to work and help communities thrive. House Supervisor – Harbour View Medical Center Job Summary The Facility Nursing Supervisor is responsible for maintaining continuity of patient care in the absence of the unit nurse managers/directors in all areas of the hospital. Essential Functions Supervises and coordinates activities of hospital personnel to maintain the continuity of a safe and efficient standard of care. Makes patient care assignments according to staff ability and patient needs. Evaluates care given by others under his/her direction. Makes...

24 hours per week - weekend only shifts. Primary Function/General Purpose Of Position The Facility Nursing House Supervisor is responsible for maintaining continuity of patient care in the absence of the unit nurse managers/directors in all areas of the hospital. Essential Job Functions Supervises and coordinates activities of hospital personnel to maintain the continuity of a safe and efficient standard of care. Makes patient care assignments according to staff ability and patient needs. Evaluates care given by others under his/her direction. Makes appropriate changes and provides feedback to other personnel. Maintains accountability for own care and care delegated to others. Adheres to ethical and legal standards. Seeks assistance from appropriate resources, when needed. Visits the nursing units to oversee nursing care and evaluate condition of patients. Evaluates the census and acuity level of patients per unit and collaborates with ROC (Resource Optimization Center)...