403 customer support supervisor jobs found

Looking for a career where you love what you do and who you do it with? You’re in the right place. Healthcare here is different – we’re locally owned and led by our physicians, and all decisions are always made right here in Central Iowa. By working at The Iowa Clinic, you’ll get to make a difference while seeing a difference in our workplace. Because as one clinic dedicated to exceptional care, we’re committed to exceeding expectations, showing compassion and collaborating to provide the kind of care most of us got into this business to deliver in the first place. Think you’ve got what it takes to join our TIC team? Keep reading… A day in the life… Wondering what a day in the life of Customer Service Supervisor at The Iowa Clinic might look like? Functions as staff while coordinating daily operations of the clinic. Collaborates with the Operations Director in interviewing, hiring and disciplining staff. Directs the work of staff level employees within the clinic and...

Looking for a career where you love what you do and who you do it with? You’re in the right place. Healthcare here is different – we’re locally owned and led by our physicians, and all decisions are always made right here in Central Iowa. By working at The Iowa Clinic, you’ll get to make a difference while seeing a difference in our workplace. Because as one clinic dedicated to exceptional care, we’re committed to exceeding expectations, showing compassion and collaborating to provide the kind of care most of us got into this business to deliver in the first place. Think you’ve got what it takes to join our TIC team? Keep reading… A day in the life… Wondering what a day in the life of Customer Service Supervisor at The Iowa Clinic might look like? Functions as staff while coordinating daily operations of the clinic. Collaborates with the Operations Director in interviewing, hiring and disciplining staff. Directs the work of staff level employees within the clinic and...

FOA - Medical Supervisor-Humboldt Trains, supervises, and coordinates activities of Front Office Assistants (FOAs) in designated county. Implements UIHS and Medical Department Policy and Procedures under the direction of the Clinic Manager by performing the following duties Level I Understands and complies with HIPAA and other regulations concerning client confidentiality. Greets clients in a courteous and friendly manner. Customer service skills to include listening closely to clients, provides clear verbal communication, ability to empathize with client, and understanding of organizational protocol and guidelines. Must be able to address client complaints and can de-escalate client and employee intersections. Assists with site review preparation. Responsible for site orientation and training of staff. Evaluates progress through use of skills checklist and feedback from staff and Providers. Responsible for completing annual employee evaluations and competency...

Job Description Job Description Description: Job Title: Medical Biller II Salary: $25hr-$28hr DOE Location: Tustin, CA Openings: 1 Position Purpose: The Medical Billing Specialist II supports the revenue cycle team by independently performing a broad range of billing functions with moderate complexity. This role is responsible for accurate insurance verification, charge entry, claim submission, payment posting, and resolution of routine denials to ensure compliance with payer requirements and timely reimbursement. Core Duties and responsibilities, include but are not limited to: Insurance & Eligibility Verification Verify complex insurance coverage (Medi-Cal, Medicare, Managed Care, Commercial, PPO/HMO). Research and resolve discrepancies in patient coverage or eligibility. Document eligibility outcomes in the EHR/PM system. Charge Entry & Coding Support Perform charge entry and apply CPT, ICD-10, and HCPCS codes. Review encounter forms...

Certified Coder Specialist (FT) Under general supervision and according to established procedures, assigns diagnostic codes to medical record information. Codes charts under the ICD-10-CM and ICD-10-PCS (HCPCS) System for statistical and DRG assignment purposes. Abstracts required data into hospital abstracting system. The outcome of information gathered is used to determine the hospital database and reimbursement of hospital claims. Responsible for timely review of patient records in order to identify an appropriate selection of codes which will accurately reflect the reason for admission, extent of care received, and level of severity of illness. The evaluation is to assure individual performance, departmental goals and organizational goals are aligned. It is designed to support communication between the manager and the employee. Employee perception of their own performance is very important. To maximize the benefit of this process, both the manager and the employee...

Overview Medical Biller Full Time , 80 Hours Per Pay Period, Day Shift Covenant Health Overview: Covenant Health is the region’s top-performing healthcare network with 10 hospitals (http://www.covenanthealth.com/hospitals/) , outpatient and specialty services (http://www.covenanthealth.com/services/) , and Covenant Medical Group (http://www.covenantmedicalgroup.org/) , our area’s fastest-growing physician practice division. Headquartered in Knoxville, Covenant Health is a community-owned integrated healthcare delivery system and the area’s largest employer. Our more than 11,000 employees, volunteers, and 1,500 affiliated physicians are dedicated to improving the quality of life for the more than two million patients and families we serve every year. Covenant Health is the only healthcare system in East Tennessee to be named a Forbes “Best Employer” seven times. Position Overview: Demonstrates expanded knowledge of the billing requirements for UB and 1500 claims for...

Employment Opportunities Employment Type: Full time Shift: Night Shift Description: Trinity Health Grand Rapids- Medical Ortho Trauma Unit Position Summary: Oversees the shift operations of a single patient care department; supervises employees directly and is responsible for solving most of the problems arising for assigned shift or clinical specialty. Supervises the planning, directing, and evaluating of clinical operations in collaboration with Manager and/or Clinical Service Director, including but not limited to staff development, daily staff assignment of patient care, ensuring adequate equipment and supplies inventory control, quality assessment and improvement, customer service strategies, assistance with performance evaluations, implementing the strategic and operational plans, and intra- and inter-departmental communication as well as liaison with medical staff and sales representatives. Follows Trinity Health's professional nursing standards of care. Direct reports...

Practice Supervisor Unity Health Network, part of the Optum and UnitedHealth Group family of businesses, is the largest independent physician network in Northeast Ohio. Our infrastructure enables us to provide extensive primary care services and diverse specialty care offerings while removing non-medical business functions from our clinical staff, allowing them to concentrate on care delivery. Our team is growing, and we are looking for more health care professionals who want to be part of an organization that is driven by excellence. You can be part of a dedicated health care team that provides high quality and timely patient-centered services. In return, we will provide you with competitive opportunities that are driven to change the future of health care delivery and your career. For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start...

divh2Medical Management Pharmacy Technician Supervisor/h2pWe are looking for team members who are passionate about challenging and significant work for the good of every patient. We are searching for individuals who are compassionate, serve with a purpose, are dedicated to supporting their team, and who seek excellence every day./ppSound like a perfect match? Apply now - we cant wait to hear from you!/ppAs Indianas largest and most comprehensive healthcare system, and the number 1 ranked healthcare system in Indiana, we offer:/pulli401(K) retirement savings with employer match/liliTuition reimbursement/liliStudent loan forgiveness - Government program that may allow qualifying participants to have the remainder of their student loan balance forgiven (after a set amount of time and specific qualifications have been met)./liliEmployee Assistance Program Counseling at no cost to you/liliHealthy Results - Participation in our team member wellness programs award points that contribute...

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life‑changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world. Purpose Scientific and Clinical Experts (SEs/CEs) are individuals who are noted for their expertise in a therapeutic area and as a result have special needs for in‑depth and cutting‑edge scientific information, because they treat patients, design and implement novel research, and educate colleagues and students. The Medical Science Liaison (MSL) program is specifically designed to meet these needs through a field‑based group of medical...

Supervisor Nursing – Maryview Medical Center Assists with supervising and coordinating the administrative and operational activities in the assigned areas. Collaborates with interprofessional team to ensure safe and effective care delivery while promoting a culture of excellence. Essential Functions: Leads a team of nurses and clinical support. Supports managers/directors on larger units. Performs managerial responsibilities 80% of time; works on ground support for frontline staff and assists in direct patient care as needed. Assists manager/director in planning and supervision of unit/department goals and objectives. Assists with managers/directors in planning and maintaining department's readiness for regulatory surveyors. Serves as professional role model, mentor, and clinical resource. Responsible for personal and professional growth as well as fostering an environment where interdisciplinary team members can contribute to optimal patient outcomes and grow...

Job Description Job Description Planned Parenthood of the Pacific Southwest is one of the largest providers of sexual and reproductive healthcare in Southern California, operating 20 health centers throughout our three-county region. Check out our new video, "We are Planned Parenthood of the Pacific Southwest” for more information about our organization:  https://bit.ly/WeArePPPSW. Care. No Matter What. The Medical Assistant Supervisor provides leadership and day‑to‑day oversight of the medical assistant team to ensure high‑quality patient care and efficient clinic operations. This role is responsible for supervising, training, and supporting medical assistants while promoting best practices, compliance, and a positive team culture. The ideal candidate is an experienced medical assistant with strong leadership skills, a collaborative mindset, and a commitment to delivering excellent patient experiences. The schedule: - Week 1: Monday, Tuesday, Wednesday, Thursday,...

Job Description Job Description We are seeking a Supervisor for our front end office. Must have 3+ yrs. medical office experience. Seeking very focused, dependable, fast-paced, fast learner, self-starter, highly motivated, multitasking, and team-oriented professional to come join our Family. Looking for a professional appearance, outgoing personality combined with the appropriate level of discretion necessary for an upscale physicians office. Seeking well-qualified candidates with excellent communication skills and able to scribe and have a dynamic personality. Must have exceptional multi-tasking abilities and the ability to work in a fast paced medical office. Bilingual is a plus. **It does require traveling within our Celebration Office Wednesday afternoons ** You Will Be Responsible For: Oversees the receptionists, check in, check out, verification, referrals and appointment schedulers. Keeps all front office staff up to date on any insurance changes or...

Medical Practice Supervisor The Medical Practice Supervisor is a key team member in a CCMA Physician Practice Region supporting multiple locations. Under the leadership of the Regional Practice Manager provides onsite day to day operational support in a manner that supports exceptional patient care and promotes financial stability. The Medical Office Supervisor is responsible for ensuring all practice needs are met by collaborating with practice staff. Education/Experience Education: High School Diploma or equivalent required; completion of a Medical Assistant course preferred. Experience: Two to Four years of relevant work experience as a lead/supervisor in a medical/physician's office required. Knowledge / Skills / Abilities Knowledge of basic software applications to include Electronic Health Record management. Knowledge working with Athena and experience with Meditech Skill in dealing with interpersonal issues and customer relations. Ability to lead multiple...

CAREER OPPORTUNITY OFFERING Bonus Incentives Paid Certifications Tuition Reimbursement Comprehensive Benefits Career Advancement This position pays between $24.65 - $27.10/hr based on experience We are seeking candidates with experience in at least one of the following: Cardiology, Ortho, Podiatry, Radiology Oncology, OBGYN, RHC, Behavioral Health, Dermatology, Urology, Vascular and General Surgery. The Forensic Coder is a certified coder with expert knowledge in front and back end coding. This position is responsible for root cause analysis of trending front and/or back end identified coding opportunities; internal and external coding/documentation education; supporting and at times leading coding opportunity improvement projects. This position will also perform and/or assist with special coding projects as determined by leadership. Job Responsibilities Complete root cause analysis of identified front and/or back end coding opportunities as assigned. Support/lead...

MAKE A DIFFERENCE AT OCHIN OCHIN is a rapidly growing national nonprofit health IT organization with two decades of experience transforming health care delivery to drive health equity. We are hiring for a number of new positions to meet increasing demand. When you choose to join OCHIN, you have the opportunity to continuously grow your skills and do meaningful work to help fulfill our mission. OCHIN provides leading-edge technology, data analytics, research, and support services to nearly 1,000 community health care sites, reaching nearly 6 million patients nationally. We believe that every individual, no matter their race, ethnicity, background, or zip code, should have fair opportunity to achieve their full health potential. Our work addresses differences in health that are systemic, avoidable, and unjust. We partner, learn, innovate, and advocate, in order to close the gap in health for individuals and communities negatively impacted by racism or other structural inequities. At...

Customer Solutions Center Overnight Supervisor Under the leadership of the Customer Solutions Center Manager, the Customer Solutions Center Overnight Supervisor (CSC OS) contributes to the success of Butler Medical Transport through providing supervisory support and monitoring of call center operations and activities to ensure inbound calls are answered promptly and accurately, call center volume is managed appropriately, and requests for transport are dispatched accurately and effectively to ensure customer success. Butler Medical Transport provides emergent and non-emergent Mobility, Basic Life Support (BLS), Advanced Life Support (ALS), and Specialty Care (SCT) ambulance transportation. Butler Medical Transport's call volume consists of an average of 300 inbound phone calls daily and 150 transports per day. The CSC OS schedule rotation is four on four off shift from 1830-0630. The CSC OS is responsible for customer service levels and serves as a liaison between our...

Position Summary We are seeking a highly analytical and detail-oriented Certified Professional Coder (CPC) to join our team. This role is highly focused on Denial Management and Revenue Integrity. The ideal candidate is not just a coder but a problem solver who can investigate the root cause of unpaid claims, correct coding errors, and successfully appeal denials. While this role focuses on coding, candidates with a strong background in hard coding (coding directly from operative reports/medical records without relying solely on encoders) and end-toend medical billing will be given top priority. Key Responsibilities Denial Management & Coding Analyze and resolve complex claim denials resulting from coding errors (CCI edits, medical necessity, bundling issues, and modifier usage). Review medical records and "hard code" accurately from documentation to support appeals, ensuring the highest level of specificity for ICD-10-CM, CPT, and HCPCS levels. Draft and submit...

Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary The Stewarding Supervisor is an extension of the culinary team. They are responsible for supervising stewarding staff and for performing operational duties within primarily non-food production areas of the kitchen, to include the dish room, storage areas and other utility areas. The Stewarding Supervisor will be knowledgeable of and responsible for upholding OVG standards for proper food handling and sanitation, as well as OSHA standards and MSDS guidelines. They will support culinary operations by providing oversight and assistance with the...

Guest Service Supervisor At DoubleTree by Hilton Houston Medical Center, we believe every guest interaction matters. We're looking for an energetic, service-driven Guest Service Supervisor to lead our front office team and deliver memorable hospitality experiences every day. If you thrive in a fast-paced environment, enjoy leading people, and know how to turn great service into unforgettable stays, this opportunity is for you. What will I be doing: Supervise daily guest service and front desk operations Lead, coach, and motivate team members to provide exceptional hospitality Ensure smooth and efficient guest check-in and check-out experiences Respond to guest concerns with professionalism, urgency, and care Support training initiatives and uphold Hilton brand standards Assist with scheduling, shift coverage, and operational coordination Work closely with housekeeping and other departments to ensure guest satisfaction Help maintain high service scores, positive...

Summary Statement This role as internal Audit Supervisor will be required to handle the internal and external financial divisions within the Paid Family and Medical Leave program. Essential Functions Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, employees can complete job duties of a similar kind not specifically listed here. Conducts internal financial, compliance, economy and efficiency, information technology and program results audits of State Agencies and associated contractors, subcontractors, municipalities, vendors or providers to ensure effective, efficient and compliant projects and operations. Identifies and reviews relevant records or operations and conducts interviews of staff, management or others, which may include field investigations,...

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world. Purpose Scientific and Clinical Experts (SEs/CEs) are individuals who are noted for their expertise in a therapeutic area and as a result have special needs for in-depth and cutting‑edge scientific information, because they treat patients, design and implement novel research, and educate colleagues and students. The Medical Science Liaison (MSL) program is specifically designed to meet these needs through a field‑based group of medical...

Medical Assistant Supervisor (MAS) The Medical Assistant Supervisor (MAS) oversees the daily patient care activities and operational coordination performed by the Medical Assistant team. This role is responsible for supervising staff, assigning and monitoring workflow, training and mentoring Medical Assistants, and ensuring compliance with organizational policies and procedures. The MAS participates in the interview and hiring process, completes performance evaluations, supports ongoing staff development, and ensures high-quality clinical support services. In addition to supervisory duties, the MAS serves as the primary point of support for Medical Assistants, may function on the clinic floor as needed, and contributes to customer service and quality improvement initiatives across the clinic. Required Education and Experience: High School Diploma or GED. Minimum five (5) years of experience as a Medical Assistant or Licensed Practical Nurse in a clinical setting. Minimum...

Axes Physical Therapy is continuing to grow, and we're excited to welcome a Medical Front Office Supervisor to our Various North Region clinics! This is a great opportunity to make a meaningful impact while supporting patients, clinicians, and the overall success of our team. Axes Physical Therapy is Patient Centered • Employee Centered • Client Centered About the Role The Medical Front Office Supervisor oversees the daily operations of our fast-paced outpatient physical therapy front office. This position plays a key role in ensuring an exceptional patient and client experience through warm, professional communication, efficient scheduling, and accurate collection of patient and insurance information. You'll serve as a supportive resource for the clinical team and collaborate closely with the clinic director and billing departments to ensure proper insurance verification, authorization, and account management. Essential Responsibilities Uphold and model Axes' core values...