Integrated Resources
Dallas, TX
Benefit Coder The role is responsible for execution of requests related to benefit maintenance, additions and changes across all business units within the RxClaim system. Review, analyze and handle client benefit information requests received via SalesForce.com or email. Assess completeness and accuracy of data, resolve issues based on acquired learning and tools and escalate issues on a timely basis. Ensure that individual, team-specific and site-wide metrics are achieved. Activities include but are not limited to manual coding, execution of macros and testing. Good interpersonal skills Analytical and fact-based decision-maker Ability to quickly identify issues and risks and provide recommendations High motivational skills Experience in team interactions and facilitation Fast, enthusiastic learner Open to change Receptive to feedback Team player Average communication skills Ability to do multiple tasks Details oriented Attention to accuracy and...