The Fountain Group LLC
Livermore, CA, USA
Job Description Job Description Job Title: Customer Accounts Specialist – Medical Billing Location: 100% Onsite in Livermore, CA Schedule: Monday – Friday, 7:30 AM – 4:00 PM PST Pay Rate: $22-25/hour Start Date: ASAP (pending successful completion of screenings) Overview We are seeking a Customer Accounts Specialist to join our client’s Revenue Cycle Management team in Livermore, California. This individual will manage inbound patient billing inquiries, resolve outstanding balances, and ensure a positive customer experience while maintaining compliance with company standards and HIPAA regulations. The ideal candidate has a strong understanding of medical billing, insurance processes, and EOB interpretation, along with exceptional communication and problem-solving skills. This is a fully onsite position—remote or hybrid work is not available. Key Responsibilities Handle up to 50 inbound patient calls daily, providing courteous, professional...