Signia by Hilton Atlanta
Houston, TX, USA
Guest Services Supervisor DoubleTree by Hilton Houston Medical Center is looking for a Guest Services Supervisor who's passionate about hospitality and thrives in a fast-paced hotel environment. In this role, you'll lead the front desk team, ensure exceptional guest experiences, and support daily operations while upholding Hilton brand standards. What will I be doing? As a Front Office Supervisor, you would be responsible for assigning work and ensuring the completion of daily tasks in Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Assign work and supervise team member performance in all Front Office procedures including, but not limited to, guest check-in and check-out, lobby traffic and flow, luggage assistance, telephone operator services and determining room rates and availability Respond to guest...