Aurora Health Care
Grafton, WI
Major Responsibilities:
Provides security services with a customer-service approach, focusing on professionalism, fairness, and compassion even in challenging circumstances and in accordance with policies, procedures, and training.
Creates a team atmosphere based on mutual respect, collaboration and open communication.
Acts as a coach for teammates, providing feedback that builds resiliency and fosters creativity of thinking.
Inspires confidence in patients, visitors, and team members by presenting a professional, approachable, and service-oriented appearance and demeanor. Is alert, observant, and ethical. Complies with and enforces all safety and security rules and regulations.
Oversees performance of the shift’s routine and emergency responsibilities. Collaborates with staff, leadership, and other departments to accomplish organizational goals, resolve security concerns, share information, monitor customer satisfaction, and provide education and training.
Prioritizes and...