Mar 10, 2023

Medical Billing / Accounts Receivable Supervisor

  • umassmemorialhealthcare
  • Worcester, Massachusetts

Job Description


Position at UMass Memorial Health Care

Everyone is a Caregiver At UMass Memorial Health Care, Everyone is a Caregiver regardless of title. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health care system of Central and Western Massachusetts, and a place where we can help you build the career you deserve. We are more than 14,000 employees, working together as one health care system. And everyone, in their own unique way, plays an important part, everyday. Requisition #: 202388
Title: Supervisor, Accounts Receivable
Department:  Surgery Pod AR
Posting Date: Feb 28, 2020
Shift: Days
Status: Exempt
Union: Non-Union
Hours: 40 hours
Shift Length: 8 hours
Location: UMass Memorial Health Care – 306 Belmont St, Worcester, MA

Position Summary:

Oversees the billing and accounts receivable function for all charges for designated financial classes. Oversees the production of claims and appeals. Processes all correspondence received from insurers, including appeals for additional reimbursement, posting payments, and follow–ups on receivables.

Major Responsibilities:
  • Coordinates billing of inpatient and outpatient accounts. Ensures appropriate payment and reduction in accounts receivable.
  • Coordinates billing procedures for all third–party payers. Reviews billed accounts to insure accuracy.
  • Ensures appropriate write–offs are posted and accurate.
  • Interfaces with Information Systems to ensure accurate and timely changes to computer system. Maintains billing resource files. Continues efforts to increase billing of all financial classes electronically.
  • Maintains policy and procedure manual for area. Ensures that staff is following established policy and procedures.

Position Qualifications:



Bachelor's degree or equivalent experience in Healthcare industry.



Three to five years of experience in the Healthcare industry, with at least two years of responsibility for third?party accounts receivable. Two to three years of supervisory experience with demonstrated ability to provide direction and leadership to staff. Excellent verbal, written and interpersonal communication skills. Comprehensive knowledge of third?party regulatory guidelines, CPT, ICD, and HCPCS coding and modifier assignment as it applies to billing and collections. Experience with third?party electronic and paper remittance process. Demonstrated proficiency in use of PCs to include ability to perform spreadsheet and word processing applications. Proven analytical, research and evaluation skills required to make recommendations and implement operational improvement strategies as part of a cohesive team.

Standards of Respect:

Standards of Respect We’re striving to make respect a part of everything we do at UMass Memorial – for our patients and for each other. We’re expecting that our new caregivers practice our six Standards of Respect: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player, and Be Kind, to help us make respect a part of how we take care of business everyday.

As an equal opportunity and affirmative action employer, UMMHC recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at We will make every effort to respond to your request for disability assistance as soon as possible.