Supervisor, Medical Staff Credentialing

Supervisor, Medical Staff Credentialing

The Medical Staff Supervisor is responsible for successfully supervising the organizational and administrative operations of the CVO and all credentialing and privileging of the Medical Staff Department. Performs supervisory duties, including training, evaluating, and the day-to-day management of the Medical Staff team. The Supervisor is accountable for quality and integrity of data entered into systems and monitors administrative activities related to the Medical Staff Office. Collaborates with the Director to assign work to team members, assuring timely completion of project milestones and deliverables as appropriate. Emphasis is placed on customer services, provider satisfaction, staff development and fiscal goals. Supervises and oversees all credentialing services, provides onboarding assistance to the medical staff, assists in the supervision of various information systems used in credentialing functions, and oversees the process for delegated credentialing.

Minimum Education Bachelor's Degree (Required) Master's Degree (Preferred) Minimum Work Experience 3 years of credentialing experience (Required) Required Skills/Knowledge Excellent written and verbal communication skills, detailed knowledge of medical staff credentialing. Knowledge of various accreditation standards (JC, NCQA, AAAHC, DOH) and State laws Knowledge of ECHO (or equivalent) Credentialing Data System preferred Required Licenses and Certifications Certified Provider Credentialing Specialist CPCS and CPMSM 2 Yrs (Required)

Functional Accountabilities

• Credentialing: Supervises day to day activities of the credentialing services staff. Ensures that processes function smoothly and timely Develops departmental guidelines to ensure compliance with the Medical Staff Bylaws Oversees processes and minutes for CC. Provides updated credentials committee actions to managed care for submission to the various payer's Handles delegated credentialing audits. Develops responses and action plans as needed. Submits results to manager, medical affairs for the Credentials Committee.
• Program and Service Administration and Implementation: Supervises processing of initial appointments and reappointments. Conducts audits of completed appointments and reappointment applications. Provides education and feedback to staff. Prepares files for credentials committee actions. Develops automated processes in ECHO for appointments and reappointments.
• Compliance: Develops process to ensure that all providers maintain current licensure, health attestations, certifications and insurance certificates. Provides list of providers to be deferred monthly for medical staff action. Develops automated processes in ECHO for tracking licensure, etc. and sending notifications.
• Customer Service: Supervises staff in physician on-boarding, to include assisting new doctors in application process for obtaining appropriate licensure, as well as medical staff privileges. Develops and applies metrics around time of hire, medical staff application date, licensure application, licenses granted and medical staff privileges approved. Trains staff in customer service activities and maintains high level of customer service. Develops automated processes in ECHO to assist in on-boarding process.

Primary Location: District of Columbia-Washington Work Locations: CN Hospital (Main Campus) 111 Michigan Avenue NW Washington 20010 Job: Management Organization: Chief Academic Officer Position Status: R (Regular)-FT - Full-Time Shift: Day Work Schedule: 8 am- 16:30pm Job Posting: Mar 24, 2026, 3:04:49 PM Full-Time Salary Range: 64168-106932.8