Medical Scribe Program Supervisor
Job Category: Administration Requisition Number: MEDIC001083
Posted: April 30, 2026
Full-Time On-site Melbourne, FL 32935, USA
Description
Key Responsibilities
- Team Supervision & Staffing
- Supervise and support a team of medical scribes across assigned locations
- Assist with recruiting, interviewing, hiring, and onboarding new scribes
- Develop and manage staff schedules to ensure adequate coverage
- Monitor attendance, productivity, and performance; address issues as needed
- Training & Development
- Train new scribes on clinical workflows, documentation standards, and EHR systems
- Provide ongoing coaching, mentoring, and performance feedback
- Ensure competency in medical terminology and specialty-specific documentation
- Identify training gaps and implement improvement plans
- Operational Oversight
- Coordinate daily scribe assignments based on volume and provider needs
- Optimize workflow efficiency and scribe utilization
- Collaborate with leadership to improve documentation processes
- Troubleshoot real-time operational issues
- Documentation Quality & Compliance
- Conduct routine chart audits to ensure accuracy and completeness
- Ensure compliance with HIPAA and organizational policies
- Address documentation errors and implement corrective actions
- Maintain consistency in documentation standards across the team
- Provider & Stakeholder Support
- Serve as a primary point of contact for scribe services
- Build strong relationships with leadership staff to enhance collaboration
- Respond to feedback and implement workflow improvements
- Reporting & Administrative Functions
- Track and report key metrics (accuracy, staffing levels, turnover)
- Assist with labor cost monitoring and staffing efficiency initiatives
- Support payroll processes, timekeeping, and scheduling systems
- Prepare reports for leadership on program performance
Qualifications
Education & Experience
- Associate or Bachelor's degree preferred (Healthcare Administration, Biology, or related field)
- 24 years of medical scribe experience
- Prior leadership, lead, or supervisory experience preferred
Skills & Competencies
- Strong knowledge of medical terminology and clinical workflows
- Experience with EHR/EMR systems (e.g., Epic)
- Leadership, coaching, and conflict resolution skills
- Strong organizational and problem-solving abilities
- Effective communication and interpersonal skills
- Ability to manage multiple priorities in a fast-paced environment
- In-person Scribe experience preferred
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.