Job Summary
The Certified Professional Coder (CPC) reviews medical records to determine compliant clinical documentation for diagnostic and procedural codes related to outpatient behavioral health services. The role requires close collaboration with billing and administrative teams to ensure accurate, timely claim submissions.
Duties & Responsibilities
Review medical records and verify that documentation justifies diagnostic and procedural codes (ICD‑10 CM, CPT).
Audit charts to ensure accurate ICD‑10 CM and CPT code assignment and documentation integrity, preventing claim denials.
Use critical and logical thinking skills in chart‑auditing based on client guidance.
Uphold netiquette and professionalism in all interactions with the TaskUs team, other vendors, and the client.
Verify and abstract all relevant medical data from patient records, including treatment plans, diagnoses, and procedures.
Ensure compliance with coding guidelines and regulations, including HIPAA and CMS guidelines.
Monitor and report coding‑related trends and issues, and recommend process improvements.
Maintain up‑to‑date knowledge of coding guidelines and regulations, and attend continuing education courses as required to maintain CPC certification.
Maintain accurate documentation of coding activities and communicate effectively with team members and stakeholders.
Participate in quality improvement initiatives and other assigned projects.
Qualifications
High school diploma or equivalent; associate’s or bachelor’s degree in healthcare administration, business, or related field preferred.
CPC certification from the American Academy of Professional Coders (AAPC) or equivalent certification required.
Minimum of 2 years of medical coding experience, preferably in an outpatient setting or for professional services.
Knowledge of ICD‑10, CPT, and HCPCS coding systems and guidelines.
Strong attention to detail and ability to work independently.
Excellent communication, interpersonal, and organizational skills.
Proficiency with Google Sheets and electronic medical record (EMR) systems.
Physical Requirements
Ability to sit for extended periods.
Ability to read and analyze medical records and coding guidelines.
Ability to use a computer keyboard and mouse and learn new technology tools.
EEO & DEI
EEO: TaskUs is a proud equal‑opportunity and affirmative action employer. We celebrate and support diversity and are committed to creating an inclusive environment for all employees.
DEI: TaskUs welcomes applicants from all walks of life, ensuring equal access to opportunities and providing reasonable accommodations during the hiring process.
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