Position Summary
Handles, posts and resolves patient charge entry for both the clinic and all surgery locations at Bone and Joint Institute. Assist with business office matters as needed and/or assigned by management.
Position Requirements
Formal Education / Training:
Must be a high school graduate or equivalent
Have physician billing experience
Have PC and calculator experience
Have good communication skills to convey financial policies
Workplace Experience:
Prior experience in a physician office setting or related area is required
Coding and charge entry experience preferred
Equipment and Skills Training:
AthenaOne systems
Allscripts System
Phreesia System
Meditech
PC, Printers, Fax, Copier
Physical Environment: Business Office
Physical Effort: Requires sitting for prolonged periods of time, viewing the computer screen, and using repetitive motions, and must have a clear, understandable telephone voice
Benefits
Medical, Dental, Vision
PTO
Retirement Matching
Tuition reimbursement
Discount programs
FSA (Flexible Spending Accounts)
Identity Theft Protection
Legal Aid
Williamson Healthis an equal-opportunity employer and a drug-free workplace.
Key Results
Competently understand and work the EMR and billing systems in order to ensure accurate and timely input of E&M and Surgery Charges.
Assist phone patients with basic account information or request, i.e., account balance, itemized bills, insurance verification as needed or instructed by management.
Analyze and track surgical charges compared to physician logs and Coder’s spreadsheets.
Provides billing reconciliation and completes monthly close timely.
Works with clinical staff to ensure diagnoses match with CPT billing.
Work missing slips to ensure all billable charges are being entered.
Work with all providers (physician, mid-levels and therapist) to ensure documentation is appropriate for billing.
Manage claim hold buckets that pertain to clinical and surgical CPT/ICD10 issues for assigned providers.
Obtain appropriate CEU’s to maintain coding certification on an annual basis.
Reports concerns requiring attention to manager or director. Employee is a problems solver that brings possible solutions when presenting concerns or problems.
Maintains open line of communication with all staff members; interacts with staff/patients in a professional and constructive manner regarding all billing/coding needs.
Participates in departmental meetings/huddles/etc. and recommends improvement opportunities. Performs other duties as assigned by manager and independently seeks out job duties during down time.
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