Medical Billing Assistant

The Medical Billing Assistant is responsible for handling insurance claims, patient billing, and 
payment processing in a fully remote environment. This role ensures the accuracy and timeliness 
of financial transactions while maintaining compliance with regulatory standards. The position 
requires a dedicated home office setup, reliable high-speed internet, and proficiency with digital 
communication and billing systems.

Duties & Responsibilities 

Billing & Claims Processing 
● Prepare, review, and submit insurance claims and patient invoices with accuracy and 
timeliness. 
● Verify patient insurance coverage and eligibility prior to billing. 
● Follow up with insurance companies to ensure timely payments and resolve claim issues. 
● Process claim denials and coordinate appeals when necessary. 
● Follow up and collect payments from patients. 

Financial Management 
● Process patient payments, reconcile accounts, and manage accounts receivable. 
● Investigate and resolve billing discrepancies, ensuring accurate financial records. 
● Assist in the preparation of monthly financial and billing reports. 

Record Keeping & Compliance 
● Maintain and update patient billing records in the electronic medical records (EMR) 
system. 
● Ensure strict compliance with HIPAA regulations and other healthcare billing policies. 
● Prepare documentation for audits and financial reviews. 
Remote Communication & Collaboration 
● Participate in virtual meetings and training sessions using collaboration tools (e.g., Zoom, 
Microsoft Teams).  
● Coordinate with healthcare providers, insurance companies, and internal teams via email, 
chat, and video conferencing. 
● Provide timely, clear communication to resolve billing issues and support patient 
inquiries. 

Remote Work Requirements 
● A dedicated, quiet workspace free from distractions with a locked door (HIPPA required). 
● Reliable high-speed internet and necessary hardware (computer, headset, etc.). 
● Proficiency in remote work software and digital collaboration platforms. 
● Available for work from 9 am to 2 pm CST, Monday through Thursday. 

Required Skills & Abilities 
● Strong attention to detail and numerical accuracy. 
● Excellent verbal and written communication skills. 
● Ability to manage multiple tasks efficiently in a remote environment. 
● Proficiency with medical billing software, EMR systems, and general office applications. 
● Strong problem-solving and customer service skills. 
● Knowledge of medical terminology, insurance policies, and billing regulations.

Education & Experience 
● High school diploma or equivalent required 
● Experience in medical billing or a related field preferred. 
● Familiarity with medical coding and insurance claim processes is an advantage. 
● Certification in Medical Billing and Coding (e.g., Certified Professional Biller or similar) 
preferred. 
● CPC Certification required. 
● Experience working in a remote or distributed team environment is a plus. 
● Experience in Simple Practice, Charm, Tebra/Kareo EHR systems. 
● Experience working in Availity, UHC Provider Portals, and other insurance provider 
portals. 

Physical Requirements 
● Prolonged periods sitting at a desk and working on a computer. 
● Ability to adapt to a fully remote work environment. 
● Occasionally lift up to 10 pounds as needed.