Exciting Fulltime onsite role in Irving Texas with no nights or weekends! Patient Financial Representative – Senior (Onsite) Revenue Cycle | Healthcare | 3–5 Years Experience We are seeking a detail-oriented and experienced Senior Patient Financial Representative to support Revenue Cycle operations and ensure timely, accurate resolution of patient accounts and outstanding balances. This role plays a critical part in billing, collections, cash reconciliation, and account resolution while delivering exceptional service to internal teams, payors, and patients. Experience 3–5 years of healthcare revenue cycle experience Experience in a multi-facility hospital business office environment preferred What We’re Looking For Solid understanding of billing, collections, and payor regulations Excellent written and verbal communication skills High attention to detail and problem-solving ability Professionalism and commitment to ethical standards Key Responsibilities Revenue Cycle Operations Perform revenue cycle functions to meet or exceed key performance and productivity standards. Review and resolve account inquiries via written, verbal, or electronic communication. Collect and verify patient and payor information to facilitate account resolution. Maintain working knowledge of insurance billing guidelines and third-party payor regulations. Ensure compliance with all organizational, payor, and government regulations. Document account activity accurately within patient accounting systems. Billing Review and correct claim edits. Resolve rejected claims and prepare for resubmission. Process billing requests and reports. Demonstrate knowledge of standard bill forms and electronic claim submission processes. Collections Follow up with payors to ensure proper reimbursement. Research and resolve denials, underpayments, and credit balances. Work daily collector queues and reporting systems. Identify trends impacting reimbursement and communicate findings to leadership. Cash Reconciliation Reconcile payments accurately and timely with accounting systems and bank statements. Research unapplied cash and resolve discrepancies. Post cash corrections and ensure all receipts are properly applied. Partner with Finance, Facilities, and vendor teams to resolve payment issues. Education High School Diploma or equivalent required Post-secondary education preferred