Emergency Medical Shift Supervisor

Salary: $35.11 - $42.02 Hourly
Location : Gypsy Lane Campus (Mount Morris, New York)
Job Type: Full-Time
Job Number: 202601035
Department: Ambulance/Emergency Medical Svc 0013
Opening Date: 02/20/2026
Closing Date: 8/18/2026 11:59 PM Eastern

Description
RESIDENCY: Candidates must have been legal residents of the following jurisdiction(s) for at least four months immediately preceding the date of your application:

• Livingston County, or
• One of the following Counties: Allegany, Genesee, Monroe, Ontario, Steuben, Wyoming, Orleans, Wayne, Cattaraugus, Erie, Niagara, Seneca, Yates, Schuyler, and Chemung

The work involves responsibility for the day-to-day supervision of shift operations of the Livingston County Emergency Medical Services for one or more assigned shifts. This is a lead and participate position. The incumbent will be a working supervisor who supervises shift staff and participates in advanced life support services work. The incumbent will also coordinate the provision of emergency medical services within Livingston County with other emergency medical services agencies and providers for specific shifts. Work is performed in the office and in the field. Supervision is exercised over subordinate personnel. The work is performed under the clinical supervision of the Supervising Advanced Life Support Technician and the administrative supervision of the Emergency Medical Services Director. An Emergency Medical Shift Supervisor does related work as assigned.
Examples of Duties

• Supervises staff and directs operations on assigned shift(s);
• Coordinates the provision of County staff in support of the response of other emergency medical services agencies;
• Maintains personnel and training files for staff;
• Oversees staff performance and provides training, counseling and discipline of subordinate staff as needed;
• Responds to and professionally delivers appropriate and required emergency patient care to persons suffering from trauma and/or medical emergencies in various and sometimes physically demanding situations;
• Communicates findings to, and requests medical direction from, a medical control physician;
• Calculates weight and volume ratios for medication administration;
• Documents and orally reports emergency care provided;
• Communicates with (or interviews) patients, patient's family members, and bystanders as necessary;
• Assesses emergency scenes for responder safety, determines if additional emergency resources are required and, if so, requests such resources;
• Supervises, coordinates and/or collaborates with County staff and other emergency care providers and assists with necessary patient care at the basic and advanced level as required in specific emergency situations;
• Adheres to departmental customer service standards;
• Ensures that customer service standards are adhered to by all staff within the assigned span of control;
• Determines appropriate corrective measures and ensures follow-through;
• Properly and safely operates emergency response motor vehicles in the performance of emergency response duties;
• Assists with and/or oversees a quality assurance program as directed;
• Works on the Quality Assurance/Quality Improvement program for the Livingston County Emergency Medical Services;
• Assists with and/or oversees agency training programs as directed, including, but not limited to, the development of training programs and conducting and/or participating in such programs;
• Acts as a controlled substance agent for the controlled substance program including, but not limited to, overseeing and taking responsibility for narcotic medication possession and dispensation by the agency as well as related documentation as directed;
• Attends agency staff meetings and trainings;
• Attends required local and regional meetings;
• Complies with mandatory monthly and yearly training requirements;
• Assists with the scheduling of staff as directed;
• Maintains and orders adequate stock of medications and supplies;
• Ensures proper operation of emergency medical equipment and performs required maintenance checks, light maintenance and cleaning of medical equipment;
• Performs required cleaning and maintains order of work and storage areas;
• Oversees the vehicle fleet and performs required maintenance checks, light maintenance and cleaning of response vehicles; and
• Performs other related duties as assigned.

FULL PERFORMANCE KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS: Thorough knowledge regarding the provision of basic and advanced emergency medical care as authorized by local and state protocols; thorough knowledge regarding the operation of medical equipment needed to provide emergency medical care; thorough knowledge of the principles, techniques, and practices of emergency medical services; thorough knowledge of the procedures, equipment, and terminology associated with basic and advanced life support; thorough knowledge of the procedures, equipment, and terminology associated with radio communications in an emergency medical service setting; thorough knowledge of basic administrative principles and practices; good knowledge of the day-to-day operations of an ambulance service; good knowledge of intravenous drugs and fluid administration as authorized by local and state protocol; good knowledge of the operation of a cardiac monitor/defibrillator as well as other pre-hospital medical equipment; good manual dexterity; demonstrate the tact necessary to effectively work with emergency responders from any other agency operating in the County; ability to comprehend the rules and regulations of local, state, and federal regulatory bodies which pertain to emergency medical services; ability to prepare comprehensive written reports and training materials which contain specialized terminology in the area of emergency medical services; ability to comprehend and apply information presented in tabular form; ability to comprehend and apply information contained in technical manuals pertaining to emergency medical services and equipment; ability to understand and follow oral and written instructions; ability to communicate effectively both orally and in writing; ability to keep accurate, clear, legible record and make reports; ability to plan, direct, supervise and accept responsibility for the work of others; ability to train and supervise employees in protocols and procedures; ability to work independently; ability to establish and maintain effective working relationships with others; ability to get along with patients, physicians, and others; ability to get along well with subordinates and peers and to secure their cooperation; ability to get along with patients, physicians, and others; ability to accurately discern street signs and addresses; ability to be unaffected by loud noises and flashing lights; ability to work in low light situations and confined spaces; ability to enter and move within private residences; ability to climb stairs; ability to lift and carry 125 pounds (250 pounds with assistance); ability to stoop, bend, and kneel and crawl on uneven terrain; ability to perform activities in a variety of environments, temperatures, and weather conditions; ability to use good judgement and remain calm in high stress situations; professional in appearance; self-motivation; maturity; emotional stability; tact and courtesy; good powers of observation and analysis; physical condition commensurate with the demands of the position.
Typical Qualifications

Applicants must meet all requirements in order to be approved for examination and/or appointment:Qualification Option1Training/Education

• Graduation from high school or possession of a high school equivalency diploma.

General Experience

• Six months of full-time, paid experience performing EMT-Paramedic duties.

Supervisory Experience

• N.A.

License/Certification

• New York State Department of Health certification as an EMT - Paramedic; AND
• Possession of a valid New York State driver's license.

Other Requirements

• See Special Qualifications below.

Part-time service will be given prorated credit toward experience requirements.

Emergency Medical Shift Supervisors - C in all divisions
Supplemental Information

1. Appointee must possess a current American Heart Association Health Care Provider CPR certification at appointment.
2. Must be able to lift and carry a minimum of 125 pounds (250 pounds with assistance).
3. Must be able to safely climb stairs.
4. Appropriate professional licensure must be maintained in good standing throughout employment.
5. An appropriate driver's license must be maintained throughout employment.
6. A driving record evidencing safe and responsible vehicle operation is required.
7. Must authorize and execute any necessary releases to enable the appointing authority to verify licensure and driving history involving violations and/or crimes.
8. Meet the Qualifications and Competencies set forth in the EMT-B/AEMT Functional Position Description by the NYS Department of Health.

PROVISIONAL APPOINTMENT NOTICE:
An individual who receives a provisional appointment must take the examination for the position title on the next occasion it is offered. In order to be eligible for a permanent appointment to the position, the provisional appointee must pass the exam and be ranked 1, 2, 3, or be tied in score with the individual ranked number 3 of those who are willing to accept appointment to the position. It should be understood that even if the provisional appointee is eligible for appointment, the employer may choose another candidate to fill the position on a permanent basis. Questions regarding provisional appointments should be directed to the Livingston County Human Resources Department.

NOTE: Livingston County residency is not a requirement for this position. However, Livingston County residents will be given preference in the hiring process.
Livingston County offers a robust benefits package for our employees.

This includes a variety of benefits that include - but are not limited to: health insurance options, dental insurance paid fully by the County, paid vacation leave, paid holidays, ability to participate in our deferred compensation program, participation in the NYS Retirement System, wellness offerings, and more.

For full details view the benefits guide here: