Salary Hiring Rate: $33.95/hour, Grade 19, Exempt, Non-Union
Stearns County Mission: Provide Exceptional Public Services to Assure a Safe, Healthy, Vibrant County for All.
Stearns County Values: Professional | Approachable | Responsive | Collaborative | Fair & Equitable
Stearns County is an equal opportunity employer and does not discriminate on the basis of race, color, creed, religion, national origin, sex, age, marital status, public assistance status, veteran status, disability or sexual orientation.
It is important that your application show all the relevant education and experience you possess. Applications may be rejected if incomplete.
Full Salary Range: $33.95-$49.82/hour Position Objective This position provides leadership and insight to employees in the Treasurer's office at both the Administration Building and West Service Center locations. This includes supervision of tasks such as: Passport Services, Property Tax Payments/Payment Plans, Interdepartmental Deposits, and Delinquent Collections Processes. This position is responsible for supervision of, and compliance with regulations for the County's federal Passport Program.
Essential Duties and Responsibilities These examples do not include all possible responsibilities in this position and do not limit the assignment of related duties to this classification.
1. Supervises, assigns, coordinates, instructs and maintains work schedules and prioritizes department activities and workflow.
2. Interprets and implements Federal, State, County, and departmental policies, procedures, and regulations to customers, personnel, and the greater public as needed. Provides reports and statistical information to administrators to ensure business practices are aligning with these laws and procedures.
3. Assists with and provides Oversight to staff regarding the collection of all County funds including real estate, personal property, mobile homes, deed and mortgage tax as well as State and Federal funds.
4. Reconciles all payments processed through online services including: cash book transactions, journal entries, wires, ACH transfers, direct deposits, internal transactions, and new bank set up.
5. Participates in employee selection, orientation, training, performance management, and disciplinary actions.
6. Oversee the gathering of information and prepares reports and communications for administrative use.
7. Leads responses to inquiries coming from the public.
8. Provides regular and ongoing consultation to staff, providing guidance on difficult and complex situations.
9. Supervises the acceptance and processing of applications for Passports.
10. Ensures the timely collection of County funds from real estate tax, personal property tax, mobile home tax, deed tax, mortgage tax as well as other County departments.
11. Provides or hosts Passport training sessions with other counties throughout the state.
12. Participates actively in county committees.
13. Attends work in a regular and timely manner.
14. Performs other duties as assigned or apparent.
Minimum Qualifications In order to be considered for this position, applicants must possess the following:
- High School graduate or equivalent
- Two years post-secondary formal education in office management or similar field and five years of progressively related office support experience OR Nine years of progressively related office support experience
- Must have the ability to pass federal passport eligibility requirements for managing County's passport program
- Experience using Microsoft Office applications
- Reliable means of transportation to travel to multiple locations around Stearns County, some of which may not be accessible by public transportation
Desirable Knowledge, Skills, and Abilities 1. Knowledge of supervisory principles.
2. Knowledge of EDMS (Electronic Data Management System) principles and tools.
3. Ability to organize work efficiently.
4. Ability to make decisions in accordance with policies and procedures.
5. Ability to apply and explain policies, procedures, and regulations.
6. Ability to maintain records and prepare detailed reports.
7. Ability to work independently as well as part of a team.
8. Experience working in customer service.
9. Experience using Microsoft Outlook, Word, and Excel.
10. Experience with credit/debit cards, ACH, online payment deposits (PayPal), and banking.
11. Ability to effectively communicate verbally and in writing.
Accountabilities Shared By All Employees 1. Performs job responsibilities in a manner consistent with the County's mission and values.
2. Develops and maintains a thorough working knowledge of all department and County-wide policies, protocols and procedures that apply to the performance of this position.
3. Develops respectful and cooperative working relationships with co-workers.
4. Informs immediate supervisor of all important matters pertaining to assigned job responsibilities.
5. Seeks opportunities for further personal growth and development.
6. Represents the County in a professional manner to all internal and external contacts when doing the County's business.
7. Complies with all rules and policies in order to maintain a safe work environment.
Accountabilities Shared By Managers and Supervisors 1. Demonstrates, by personal example, the integrity, ethics and excellence in work performance which is expected from everyone.
2. Participates in decisions related to the selection, promotion, transfer, pay and discipline of assigned employees.
3. Orients employees to County policies and procedures and clearly communicates primary responsibilities and expected performance outcomes so individuals may proceed with certainty in their respective positions.
4. Leads, monitors, and continually evaluates employee performance using the performance communication process.
5. Administers County policies and contracts in a legal manner and fully documents all incidents and actions taken as a member of the supervisory/management team.
6. Creates work environment in which individuals are motivated to accumulate additional skills and competencies and assists them in seeking opportunities for further personal growth and development.
Work Environment and Physical Demands The primary responsibilities for this position will be performed approximately 100% of the time indoors. May require moderate travel to off-site locations. Will have infrequent exposure to health hazards and accidents; requires a low level of physical effort. All employees are required to reside within the state of Minnesota.
Extent of Supervision or Guidance Provided Work is performed under the general supervision of the Treasury and E-Commerce Supervisor.
Responsibility for Public Contact Frequent
Supervision of Others This position supervises Public Service Specialists at two separate locations.
Hours of Work Normal work hours are 8:00 a.m. to 4:30 p.m., Monday through Friday. May require evening/weekend hours on occasion.
Interview Date If you are selected to be interviewed for this position, interviews will be held on February 10, 2026. Invitations to interview will be sent to the email address listed on the job application and will be based upon an assessment of education and experience. A job specific physical, drug and/or psychological exam may be required before appointment.
Benefits To view Stearns County benefits go to: Stearns County Benefits Page
If you require special accommodations to participate in the Stearns County hiring process, please contact us at 320-656-3606.