Medical Assistant Supervisor
Schedule:
Monday-Friday 8:00 AM-5:00 PM
Job Summary
The Medical Assistant Supervisor will report to the Clinical Manager. They must be able to take directions well and have excellent communication skills to be successful in this position. They will be responsible for all of the following:
Overseeing the day-to-day operation of the medical assistant staff
Managing new hire training, staff attendance, performance evaluations, and disciplinary meetings
Remaining knowledgeable about the clinic protocols and procedures as written in the company handbook/training manual, and enforcing those protocols and policies for all staff
Identifying and resolving patient or staff issues following the correct protocol
Managing clinic supplies, equipment, medications, and vaccines
Maintaining a positive and professional demeanor with both staff and patients at all times as a leader within the clinic
Taking on additional tasks/projects as assigned by the Clinic Manager
Education Requirements
High School Diploma or Equivalent
Certifications
CCMA Certification Required
Knowledge, Skills, Abilities and Competencies
Experience in medical assistant tasking in a primary care practice
Excellent interpersonal, analytical, and troubleshooting skills
Excellent communication skills and ability to take direction
Experience with EHR
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