We are a newly launched Revenue Cycle Management (RCM) company seeking a Director of Operations to help build, scale, and lead our operational infrastructure from the ground up.
This role is ideal for a seasoned RCM professional with broad industry experience and a proven track record of scaling operations in a growth environment.
The owner operates multiple successful healthcare ventures with an established client base that already requires RCM services, providing immediate volume and growth opportunity. This new RCM company is being built with a focus on:
Supporting a wide range of outpatient practice types
Maintaining a strong compliance-first operating model
Operating with 100% U.S.-based staff
Delivering high-quality, scalable, and ethical billing services
The Director of Operations will oversee day-to-day RCM operations while helping design systems, workflows, staffing models, and compliance processes to support rapid and sustainable growth.
Build and scale operational infrastructure across all RCM functions
Oversee billing, coding, AR, denial management, and payer follow-up
Develop and enforce compliance, audit, and quality assurance standards
Hire, train, and lead U.S.-based operational teams
Implement KPIs, performance dashboards, and operational best practices
Partner with ownership on growth strategy, capacity planning, and execution
7+ years of experience in Revenue Cycle Management
Demonstrated success scaling RCM operations or managing high-volume growth
Experience billing multiple outpatient specialties
Strong understanding of healthcare compliance and regulatory requirements
Proven leader with the ability to motivate, empower, and retain talent
The owner is deeply committed to:
Building a healthy, transparent, and empowering company culture
Rewarding high performers through growth opportunities and incentives
Creating long-term leadership roles as the company scales
This is a ground-floor leadership opportunity for someone who wants to help build something meaningful, scalable, and values-driven.