Medical Billing Specialist

About Company:

At Brookside Health Group, we’re more than just a healthcare provider—we’re a community dedicated to helping people heal, live pain-free, and thrive. Our mission is to transform lives by integrating physical therapy, mental health, primary care, and community healing, ensuring patients and employees alike experience a culture of support, innovation, and excellence.

We serve patients in outpatient clinics and corporate settings, delivering world-class clinical outcomes while fostering a collaborative, growth-driven work environment.

We believe that culture drives success, and we take it seriously. Our values define who we are and how we work:

✅ Do The Right Thing, Always
✅ Be Positive
✅ Take Ownership
✅ Be a Fanatic About Response Time
✅ Embrace Change & Growth
✅ Show Meaningful Appreciation
✅ Deliver Results & Assume Positive Intent
✅ Communicate Personally When in Doubt
✅ Go the Extra Mile & Take Pride in Our Appearance
✅ Work Smart & Pay Attention to Details
✅ Invest in Relationships & Be Easy to Work With
✅ Take Intelligent Risks & Use Data to Make Decisions
✅ Pitch In Wherever Necessary & Have a Bias for Action
✅ Collaborate & Create Win/Win Solutions
✅ Be Vigilant About Confidentiality & Honor Commitments
✅ Get Clear on Expectations & Make Quality Personal
✅ Listen to Understand & "Bring It" Every Day
✅ Speak Straight & Practice Blameless Problem-Solving
✅ Keep Things Fun!

We are committed to fostering a safe, inclusive, and respectful workplace where every team member is valued. Harassment, discrimination, and inappropriate conduct of any kind are not tolerated—we prioritize respect, professionalism, and belonging.

If you’re looking for a place where your work truly changes lives, where growth is encouraged, and where you can make a real impact, Brookside Health Group is the place for you. Join us in helping as many people as possible thrive, live pain-free, and heal—including yourself.

???? Ready to grow with us? Apply today! ????

About the Role:

The Medical Billing Specialist plays a critical role in the healthcare revenue cycle by ensuring accurate and timely processing of patient billing information. This position involves managing insurance claims, verifying patient data, and resolving billing discrepancies to maximize reimbursement for healthcare providers. The specialist collaborates closely with medical staff, insurance companies, and patients to facilitate smooth financial transactions and maintain compliance with healthcare regulations. Attention to detail and a thorough understanding of medical coding and billing procedures are essential to prevent errors and delays. Ultimately, this role supports the financial health of the organization by optimizing billing operations and enhancing patient satisfaction through clear communication and efficient service.

Minimum Qualifications:

• High school diploma or equivalent required; associate degree in healthcare administration or related field preferred.
• Proven experience in medical billing or healthcare revenue cycle management.
• Familiarity with medical billing software and electronic health record (EHR) systems.
• Knowledge of medical terminology, ICD-10, CPT, and HCPCS coding standards.
• Strong understanding of insurance claim processes and healthcare regulations.

Preferred Qualifications:

• Certification as a Certified Professional Biller (CPB) or Certified Coding Specialist (CCS).
• Experience working with multiple insurance providers including Medicare and Medicaid.
• Proficiency in advanced billing software and data analysis tools.
• Excellent communication skills for patient and provider interactions.
• Prior experience in a fast-paced medical office or hospital environment.

Responsibilities:

• Prepare and submit accurate medical claims to insurance companies and government programs.
• Review patient records and billing information to ensure completeness and accuracy.
• Follow up on unpaid or denied claims and work with insurance providers to resolve issues.
• Communicate with patients regarding billing inquiries, payment plans, and insurance coverage.
• Maintain up-to-date knowledge of billing codes, insurance policies, and regulatory requirements.
• Collaborate with healthcare providers and administrative staff to streamline billing processes.
• Generate reports on billing activities, claim status, and revenue collection for management review.

Skills:

The Medical Billing Specialist utilizes their knowledge of medical coding and billing software daily to accurately process claims and minimize errors. Strong analytical skills help in identifying discrepancies and resolving claim denials efficiently. Effective communication skills are essential for interacting with patients, insurance companies, and healthcare providers to clarify billing issues and negotiate payments. Organizational skills enable the specialist to manage multiple claims simultaneously while adhering to deadlines and regulatory requirements. Additionally, staying current with industry changes and regulations ensures compliance and optimizes reimbursement processes.