Overview Base pay range: $18.00/yr - $22.00/yr. This range is provided by City Wide Facility Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Responsibilities Develop and maintain productive, working relationships with Independent Contractors (IC) and In-House labor by communicating client priorities and collaborating on solving problems
Review scope of work and ensure quality assurance per account to retain existing business and gain new business
Communicate with Facility Services Manager daily for any issues that need immediate attention, including the nightly recap via email or phone message
Make recommendations for IC work assignments, manage to client standards and company guidelines and discharge if not meeting service level agreement
Manage inspections, customer complaints, customer requests, new client starts, or VIP treatment needing attention
Execute City Wide's New-Start Policy, Customer Compliant Policy, Four Star Policy, and other operational policies and procedures
Ensure compliance with client policies & procedures, approved cleaning tools and equipment and their proper use
Other duties as necessary
Requirements High school diploma required
3 years of prior experience in management; coaching, motivating, developing, and leading a team in multi-unit or locations
Building, facilities, janitorial or similar industry experience a plus!
Strong planning, organization skills, and attention to detail
Excellent communication and interpersonal skills
Must be innovative and strive for continuous process improvement
CRM experience preferred
MUST have reliable transportation
Physical Demands The physical demands are representative of requirements that must be met by an employee to successfully perform the essential functions of this job. Constant sitting, bending, standing, and walking. Ability to lift up to 25 pounds.
Benefits Pay $18-$24/hr
Vehicle Allowance
Cell phone Allowance
401k (1 year)
Insurance Options
Job details Seniority level: Entry level
Employment type: Full-time
Job function: Management
Industries: Facilities Services
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