Certified Physician Practice Manger

A Certified Physician Practice Manager oversees the daily operations, business performance, and staff of a medical practice to ensure high‑quality, efficient, and financially sound patient care.

Primary Responsibilities

• Oversee day‑to‑day clinic operations (scheduling, front desk, billing, medical records, patient flow)

• Manage and develop staff (hiring, training, performance reviews, staffing schedules)

• Monitor financial performance (budgeting, revenue cycle, A/R, coding and billing accuracy, cost control)

• Ensure compliance with laws, accreditation standards, payer requirements, and practice policies

• Optimize patient experience (access, wait times, communication, service recovery)

• Implement and improve practice workflows, policies, and quality initiatives

• Oversee EHR/practice management systems and coordinate with IT/vendors

• Partner with physicians on strategic planning, service line growth, and marketing/outreach

Typical Qualifications

• Certification such as CPPM, CMOM, CMPE, or similar

• Experience in medical office or healthcare management (often 3–5+ years)

• Knowledge of medical billing, coding, and revenue cycle

• Strong leadership, communication, problem‑solving, and customer service skills