Jan 17, 2025

Sr. Director of Healthcare Content Management

  • Aptarro
  • Remote
  • $165,000 - $175,000 yearly
Full Time (CPC) Certified Professional Coder (CPB) Certified Professional Biller (CPPM) Certified Physician Practice Manager (RHIT) Registered Health Information Technician

Job Description

Aptarro (Alpha II + RCxRules) is a rapidly growing, acquisitive, private-equity-backed software company that is revolutionizing precision across the healthcare revenue cycle for healthcare professionals, clearinghouses, and government entities.

We are looking for a driven candidate to join our team, bringing extensive experience in private equity, including M&A integrations, and buy-side and sell-side due diligence. This is an exciting opportunity to roll up your sleeves, work on innovative solutions, collaborate directly with the Executive Team and Board of Directors, and play a key role in shaping our platform for growth.

If you’re passionate about driving change and innovation, we want to hear from you!

Position Overview:

The Sr. Director of Content Management, Healthcare Coding & Billing Compliance will lead the development, organization, and strategic oversight of content related to coding compliance, billing requirements, and other payer policies/regulations. This role is critical in ensuring that our solutions remain compliant with evolving healthcare laws and guidelines while producing high-quality, accurate, and timely content that supports our clients' operational needs. 

The ideal candidate will possess a deep understanding of healthcare coding, billing processes, and Medicare regulations. They will have a strong leadership background, with experience managing cross-functional teams, driving content strategy, and implementing best practices in a dynamic and highly regulated environment.

Key Responsibilities:

Strategic Leadership:  

  • Develop and execute the content management strategy for all related product offerings.
  • Stay updated on industry trends, regulatory changes, and best practices to ensure content relevance and accuracy.
  • Lead and mentor a team of content creators, analysts, and subject matter experts to produce high-quality content.
  • Prioritize competing content management/creation initiatives to ensure that resources are focused on the highest value projects from a compliance and revenue impact perspective.
  • Identify opportunities for new content development to expand the value delivered to clients within our solutions and drive revenue growth.

Content Development & Management:  

  • Oversee the creation, curation, and maintenance of all business rules and code sets (ICD-10, CPT, HCPCS, etc.) related to coding compliance, billing requirements, and other payer policies/regulations.
  • Ensure all content is compliant with current healthcare regulations and is updated regularly to reflect changes.
  • Collaborate with internal teams, including Operations, Legal, and Product, to align content with organizational goals and client needs.
  • Optimize all content management processes to maintain the highest quality output while maximizing resource utilization 

Regulatory Compliance:  

  • Monitor changes in CMS regulations, payer guidelines, and healthcare laws, ensuring content is updated to maintain compliance.
  • Ensure that all published content meets regulatory standards.
  • Ensure all third-party material (e.g. AMA, AHA content) is acquired in a manner that complies with any applicable licensing restrictions and that applicable fees are paid in a timely manner. 

Team Development & Leadership:  

  • Build, manage, and develop a high-performing content team with expertise in healthcare coding and billing.
  • Provide continuous feedback, coaching, and development opportunities to enhance team performance.
  • Foster a culture of innovation, accountability, and collaboration within the team. 

Stakeholder Collaboration:  

  • Work closely with leadership to align content strategy with business objectives.
  • Collaborate with product and technology teams to integrate content into digital platforms and tools.
  • Engage with clients and industry experts to understand their needs and ensure content meets or exceeds market expectations. 

Performance Metrics & Reporting:  

  • Establish key performance indicators (KPIs) to measure the effectiveness of content strategies and initiatives.
  • Regularly report on content performance, compliance status, and strategic goals to senior leadership.
  • Use data-driven insights to continuously improve content quality, relevance, and user engagement.  

Qualifications:

Education:  

  • Bachelor’s degree in Health Information Management, Healthcare Administration, or a related field; Master’s degree preferred.
  • Certified Professional Coder (CPC), Certified Coding Specialist (CCS), RHIT + CPB or CPPM or Provider Revenue Integrity experience.

Certifications:

  • CPC/CCS/RHIT+CPB or CPPM 

Experience:  

  • Minimum of 10 years of experience in healthcare content and/or revenue cycle management, with a focus on coding, billing, CMS regulations, and denial prevention.
  • Proven experience in a leadership role, managing large teams and complex projects in a healthcare setting.
  • Extensive knowledge of healthcare coding systems (ICD-10, CPT, HCPCS) and billing requirements for both commercial and government payers. In-depth expertise in standard healthcare EDI protocols and billing/remittance formats (ANSI 837/835, NUCC, NUBC).
  • Familiarity with Agile/Scrum product development methodology highly desirable.

Skills & Competencies:  

  • Strong strategic thinking, with the ability to develop and implement content strategies that align with business goals.
  • Excellent communication and collaboration skills, with the ability to influence and work effectively across all levels of the organization.
  • High attention to detail and commitment to accuracy in content related to healthcare regulations.
  • Ability to manage multiple projects simultaneously, with a focus on delivering high-quality content on time and within budget.

Physical Requirements:  

Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

Required Experience Level

Director Level

Minimum Education

Bachelor's Degree

Minimum Experience Required

8-10 years

Applicant Location

US residents only