Review new patient records in billing software and initiate billing process Work with clinic staff to resolve patient authorization issues Review existing claims in billing software and follow up on outstanding issues Review outdated claims in billing software to research and resolve as necessary Review outdated claims in billing software and prepare for collection as necessary Work with insurance companies to resolve billing issues Work with patients to resolve billing and collection issues Ensure all billing changes, charge offs, escalations, interactions etc. are correctly documented in billing and/or HRM software in a timely manner Properly elevate billing issues where necessary Follow company processes and procedures carefully Prepare and update summary documentation as required Other duties as assigned by management Requirements Minimum 3 years’ experience with medical billing required (1 year with 2-year college degree or greater) Solid understanding of medical billing software and procedures preferred (Kareo, WebPT, Navinet, CMD, etc.) Experience with HRM software such as WebPT preferred Ability to multitask and manage time effectively with minimum supervision Excellent written and verbal communication skills Basic Excel skills Outstanding problem-solving and organizational abilities Keen attention to detail with strong analytical skills A professional, courteous, enthusiastic, and conscientious attitude, willing to fulfill group goals and work requirements Ability to deal positively with coworkers and supervisors, and support management decisions Ability to function as a contributing team member while meeting deadlines and productivity standards In-network billing experience, commercial insurances and Medicare Core Competencies Demonstrates expertise in medical billing processes and software, with a strong focus on resolving billing issues and ensuring accurate documentation. Possesses excellent communication and organizational skills to effectively manage patient and insurance interactions. Highest-signal resume keywords Medical Billing Experience Kareo Software Proficiency WebPT Software Experience Problem-Solving Skills Attention to Detail Hard Skills Medical Billing Billing Software Proficiency Claims Review Charge Offs Management Documentation Skills Excel Skills Authorization Issue Resolution Collection Preparation Insurance Issue Resolution Multitasking Soft Skills Communication Skills Organizational Abilities Team Collaboration Professional Attitude Time Management Industry Keywords In-Network Billing Commercial Insurances Medicare Billing Processes Patient Records Tools & Technologies Kareo WebPT Navinet CMD HRM Software #J-18808-Ljbffr