Sep 11, 2026

SUPERVISOR-MEDICAL ASSISTANT

Job Description

Location 1311 North Dixie Highway,Elizabethtown, KY, 42701,United States Employee Type Non-Exempt- FT QUALIFICATIONS: CNA preferred. High school diploma or GED equivalent. Obtain and maintain CPR and FirstAidcertification.ObtainandmaintainPublicNotaryCertification.Providesowntransportation.Fouryears ’ experienceinmedicaland/ormentalhealthservicespreferred. SKILL SETS: Exceptionalcommunicationskills,telephoneandcustomerserviceskills,computerandtypingskills;interpersonalskills,processverbalandwritteninstructions,dependable,interacteffectivelywiththepublic and staff, adaptability-able to dealwith frequentchange, delays, or unexpectedevents,strongsense ofcommitment. PHYSICAL AND ENVIORMENTAL DEMANDS: Visualacuitynecessaryforupdatingfilesandcompletingan assortmentof paperwork.Requires frequentstooping, kneeling and crouchingto file records.Frequent hearing and talkingnecessaryto answerphone and when communicatingwith consumesand membersof their family,employeesand other individuals.Work is light with walking,standing and sitting.Manualdexterityisrequiredto performwordprocessingandotherclericalduties. JOB SPECIFIC FUNCTIONS: Works collaboratively with the Director of Medical Services to provide ancillary and administrative support and assistance. Provides key role in Medical Assistant training across agency, including on-site mentoring and externship collaboration with local universities and colleges. Maintains role as Pharmacy Lead and addresses inter-agency and intra-agency pharmacy communications and collaborations, and reports all pharmacy concerns and conflicts to the Director of Medical Services. Provides supports and assistance to multiple Medical Services staff simultaneously across multiple provider sc edules including scheduling, preparation of notes and documents, and treatment team participation. Understands and utilizes specialized knowledge regarding both child and adult prescription practices. Assists medical providers with preparing daily psychiatric notes and documentation. Records and follows directives from medical providers. Communicates and collaborates daily with internal and external pharmacy services as instructed by medical providers. Type's correspondence, memorandums, and reports in an accurate and timely manner. Ability to interact with consumers in individual and group setting to promote efficiency of medical prescribing practices. Handles calls and messages for medical staff and exercises judgment as to the urgency or nature of the calls and directs consumers to the appropriate personnel. Organizes, triages, and files correspondence on an ongoing basis. Ability to report and direct questions to medically licensed staff regarding consumer need and associated medication side effects and contradiction prescribing. Opens and dispenses mail. Assists psychiatrist in conducting medication and medication management groups. Communicates with regional agencies and hospitals regarding continuity of care and/or voluntary hospital admissions when clinically indicated and within the guidelines of the referral hospital. Consult with referral sources to coordinate and collaborate on treatment plans as needed, including making referrals to established compliance programs within the agency. Obtains Prior Authorizations and Patient Assistance medications under order from prescribing staff. Coordinates with medical services staff to assist and support referrals within and outside the agency. Provides training and educational materials to individuals related to improved understanding of basic health care needs and issues. Educates clients and their families about the treatment of sever mental illness and emphasizes the importance of medication and therapy compliance. Supervisor all medical assistants for the agency. Maintain timecards, time off request, and annual personnel requirements for medical assistants. P articipates in agency continuing quality improvement (CQI) activities. Performs other duties as assigned. MANDATORY REQUIREMENTS: Adheres to Communicare, Inc. policies and procedures. Attends mandatory in-services and other training/educational programs as required. #J-18808-Ljbffr