Biller/Collector/Coder

As a community-based hospital, Humboldt Park Health reinvests in the community through programs that serve the poor and uninsured, manage chronic conditions such as diabetes, provide health education, and promote initiatives and outreach for older adults. We work hard every day to be a place of healing, caring, and connection for the patients and families in the community we call home.

Since its founding in 1894, Humboldt Park Health has been deeply committed to serving the Humboldt Park community. Humboldt Park Health is a 200-bed acute care facility providing patient-centered healthcare services focused on quality and compassionate care, ranging from everyday healthcare needs to treatment for the most critical conditions.

Caring for others starts with supporting the people who make it possible. We are committed to supporting our employees with meaningful benefits, retirement planning support, and opportunities for continued growth and development. Whether you are seeking a full-time, part-time, or Registry position, you will be part of a compassionate, team-oriented environment dedicated to caring for both our patients and our staff.

Benefits eligibility and offerings vary based on employment status and applicable plan requirements. Eligible employees may have access to:

• Medical, dental, and vision coverage
• Employer-paid life and AD&D insurance
• Flexible Spending Account (FSA) options
• 403(b) retirement plan with employer match, subject to eligibility requirements
• Paid Time Off (PTO), which may increase with years of service
• Employee discount at the Humboldt Park Health Wellness Center
• Education reimbursement, subject to eligibility requirements
• Employee wellness programs
• Additional voluntary benefits
• Opportunities for additional shifts, where applicable

Benefits, eligibility, and employer contributions are subject to the applicable plan documents, employment status, and organizational policies.

Accurately bills customer accounts, assures timely remittance and takes immediate action on issues that
involve account integrity.

Essential Duties and Responsibilities

1. Contacts carriers and patients to resolve outstanding balances.
2. Maintains optimal communication and rapport with all payors.
3. Maintains accurate account notes and documentation.
4. Handles questions and inquiries from internal and external customers.
5. Follows up on outstanding balances to determine why claims have not been paid, handles denial follow-ups and appeals.

Requirements:

Prior experience in patient billing preferred.

The hospital prohibits discrimination based on age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation, and gender identity or expression.