About the Role
Judit Inc. is building its administrative staffing team to support the Hampton VA Healthcare System. MSAs are considered a chief source of patient care and patient flow information — coordinating appointments, processing community care referrals, and serving as the first point of contact for Veterans across Hampton VAMC and its outpatient clinics.
What You'll Do
- Coordinate staffing assignments and leave scheduling across all participating Hampton VA facilities.
- Oversee the work quality of contract MSA and administrative staff.
- Serve as the primary liaison between contract staff and the VA Contracting Officer's Representative (COR).
- Perform the full range of MSA duties as needed, plus oversight of timesheets, coverage plans, and performance monitoring.
What You'll Need
- U.S. citizen (this contract requires citizenship, not just residency)
- Proficient in spoken and written English
- 6 months of clerical, office, customer service, or other qualifying administrative experience; OR 1 year of education above high school; OR an equivalent combination of both
- Able to type an average of 40 WPM — data entry is a primary responsibility
- Basic knowledge of office equipment/software and computerized patient record system functionality
- Able to work independently and self-directed, setting priorities and coordinating a wide variety of tasks
- Dependable, with good judgment to protect Veteran welfare
Before You Start
- Pass a Tier 1/Low Risk background investigation (National Agency Check with Inquiries — NACI) and complete fingerprinting at the nearest VA Medical Center
- Obtain a VA Personal Identity Verification (PIV) card before your first day of work
- Complete a ten-day MSA training course before performing work on the contract
- Complete VA Medical Support Assistant/Scheduling training during your first two weeks at the local VA facility
- Complete annual HIPAA/patient privacy training and VA Cybersecurity Awareness and Rules of Behavior training
- Complete Basic Integrity and Compliance Awareness Training before accessing any VA facility
- Provide current Tuberculosis (TB) test results and complete infection control training before starting
This position is contingent upon Judit Inc.'s award of the referenced VA contract.