Jul 30, 2026

Medical Records Supervisor

Job Description

Summary This position is within the Health Administration Services at Truman VA Medical Center in Columbia, MO. The incumbent serves as supervisor and technical expert for the Release of Information Unit, providing guidance and suggestions to the Chief-HIM and Assistant-Chief HIM regarding staffing needs and shortages within the ROI section. Qualifications Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements United States Citizenship: Non‑citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Proficiency: Proficient in spoken and written English as required by 38 U.S.C. 7402(d) and 7407(d). Experience and/or Education: (1) Experience – One year of experience that indicates knowledge of medical terminology and general understanding of the health record; six months of that experience must have provided the knowledge, skills and abilities needed to perform MRT work. Education – Two years above high school with a minimum of 12 semester hours directly related to MRT work (e.g., courses in medical terminology, anatomy & physiology, and introduction to health records). Experience/Education Combination – Equivalent combinations of experience and education are qualifying. Educational/training substitutions appropriate for combining education and experience include: (a) Six months of experience indicating knowledge of medical terminology and general understanding of the health record and one year above high school with a minimum of six semester hours of health information technology courses. (b) Successful completion of a course for medical technicians, hospital corpsmen, medical service specialists, or hospital training obtained in a program given by the Armed Forces or U.S. Maritime Service under close medical and professional supervision may be substituted on a month‑for‑month basis for up to six months of experience, provided the program included courses in anatomy, physiology, and medical record techniques and procedures. Also requires six additional months of experience that indicates knowledge of medical terminology and general understanding of the health record. May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees in this occupation and meeting the criteria). Grade Determinations Supervisory Medical Records Technician (ROI) – GS‑8 Experience – One year of creditable experience equivalent to the next lower grade level. Demonstrated Knowledge, Skills, and Abilities – In addition to the above experience, the candidate must demonstrate all of the following KSAs: (a) Ability to develop policy and provide workload analysis for release of information. (b) Skill in interpersonal relations and conflict resolution. (c) Ability to provide or coordinate staff development and training. (d) Ability to provide the full range of supervisory duties – including assignment of work, performance evaluation, selection of staff, recommendation of awards, advancements, and disciplinary actions. The full performance level of this vacancy is GS‑8. The actual grade at which an applicant may be selected for this vacancy is GS‑8. Physical Requirements See VA Handbook 5019. Duties Serves as supervisor and technical expert for the Release of Information Unit. Provides guidance and suggestions to the Chief‑HIM and Assistant‑Chief HIM regarding staffing needs and shortages within the ROI section. Provides guidance and technical direction necessary for accomplishing the work of the unit or team. Provides effective audits and monitors for all areas of responsibility – assuring that accurate and timely data is processed by all employees. Reviews work accomplished and assesses quality, quantity, accuracy, and timeliness of work produced by each employee. Ascertains problems encountered and takes corrective action. Develops performance standards and conducts performance evaluations. Develops and conducts competency assessments. Responsible for carrying out established personnel functions and practices. Keeps employees informed about important aspects of personnel management programs. Formulates and initiates performance standards. Interviews new employees, recommends selection, and carries out training and development of assignments, awards, or disciplinary action. Approves leave and establishes work schedules. Implements provisions of EEO programs to ensure fair and equal treatment for all employees. Prepares formal requests and recommendations for promotions, reassignments, other status changes, or recognition of outstanding performance of assigned employees. Prepares and submits functional statements for new positions, clarifications, or updates. Receives formal grievances – resolving those that can be resolved by the first‑level supervisor. Takes disciplinary action as deemed necessary and proposes to higher authority specific disciplinary action. Keeps employees informed of management goals and objectives; higher‑level supervisors informed of employee participation and concerns. Ensures that release of information activities related to privacy policies and procedures are performed and coordinated in compliance with applicable federal laws and regulations, including the Privacy Act of 1974, the Freedom of Information Act (FOIA), the Health Insurance Portability and Accountability Act (HIPAA), and Automated Medical Information Exchange (AMIE). Ensures that record retrieval and record transfers to other VA facilities for continuity of patient care and release of information are timely. Maintains contact with VA Regional Counsel in all matters relating to malpractice, subpoena actions, and requests for preparation of TORT records. Assists in performing 100% quality review of all TORT cases prior to sending records to VARO for litigation. Prepares weekly ROI and TORT record turnaround statistics. Monitors workload and production of staff, taking action where necessary to meet deadlines; evaluates performance and ensures accuracy of work completed. Assures that the work of staff is at an appropriate quality and productivity level. Work Schedule & Benefits Work Schedule: Monday‑Friday 7:30 am–4:00 pm. Recruitment Incentive (Sign‑on Bonus): Authorized for highly qualified candidates. Pay: Competitive salary and regular salary increases; may include a higher step rate after consideration of higher or unique qualifications or special needs of the VA. Paid Time Off: 37–50 days of annual paid time off, including 13–26 days of annual leave, 13 days of sick leave, and 11 paid Federal holidays. Selected applicants may qualify for credit toward annual leave accrual based on prior work or military service experience. Parental Leave: After 12 months of employment – up to 12 weeks of paid parental leave in connection with birth, adoption, or foster care placement of a child. Child Care Subsidy: After 60 days of employment – full‑time employees with total family income below $144,000 may be eligible for a childcare subsidy up to 25% of eligible childcare costs, up to the monthly maximum of $416.66. Retirement: Traditional federal pension (5‑year vesting) and federal 401(k) with up to 5% contributions by VA Insurance. Federal health, vision, dental, term life, long‑term care insurance (many federal insurance programs can be carried into retirement). Telework: Not available. Virtual: This is not a virtual position. Functional Statement #: 000000 – Supervisory Medical Records Technician (ROI) GS‑0675‑8 – Permanent Change of Station not authorized. #J-18808-Ljbffr