Job Title: Medical Coding Specialist
Responsible for correctly coding healthcare claims, in order to obtain reimbursement from insurance companies and government health care programs.
Service Standards
FCHC Core
Demonstrates a commitment to FCHC mission and vision.
Demonstrates a positive attitude towards patients, employees, role, and the health center.
Demonstrates FCHC core values (accountability, courtesy, excellence, flexibility, integrity, respect).
Customer Service and Professionalism
Smiles and makes appropriate contact, greets individuals upon entry into building and space.
Is customer service oriented to both internal (colleagues) and external (patients, clients, vendors, etc.).
Treats patients, customers and colleagues with dignity and respect.
Provides timely response to requests, tasks, and inquiries. Demonstrates good service turnaround.
Demonstrates good communication skills and communicates in a tactful manner.
Exhibits conflict resolution skills to foster effective working relationships and embraces a team approach.
Adheres to FCHC’s dress code policies. Employee appearance and grooming appropriate.
Show(s)
Consistently shows commitment to position and team performance (attendance and punctuality).
Considers and accepts cultural differences of others; works well with individuals from diverse backgrounds, supporting a culture of justice, equity, diversity, and inclusion.
Participates in training and professional development and completes required trainings in a timely manner.
Safety
Adheres to and promotes a culture of safety and cleanliness.
Adheres to HIPAA/Confidentiality standards.
Is respectful of FCHC property and uses Health Center Equipment safely.
Intradepartmental Relationships
Chief Financial Officer, Providers, Patient Account Specialists, Senior Accountant
Primary Responsibilities
Analyzes provider documentation carefully to determine diagnosis and assigns every item with specific codes.
Assigns codes for diagnosis, treatments and procedures according to the appropriate classification system.
Reviews claims data to ensure assigned codes meet required legal and insurance rules and that required authorizations are in place prior to submission.
Evaluates and re-files appeals for patient claims that were denied.
Ensures correct patient allocation is set.
Voids any duplicate charges or charges entered in error.
Identifies and reports error patterns.
Notifies coding supervisors of missing orders or documentation clarification.
Ensures timely and efficient billing of all electronic claims submissions.
Accurately enters payment and adjustments in the A/R system.
Collects health information as documented by medical providers and codes it appropriately.
Consults medical providers for further clarification and understanding of items on patient charts to avoid any misinterpretations.
Provides accurate account information to patients about their A/R accounts and makes any necessary corrections.
Complies with HIPAA, federal regulations, and Family Care Health Centers policies.
Periodic Duties
Contributes to Health Center community health activities outside of regular job responsibilities.
Participates in Health Center staff problem solving groups.
Attends and participates in department meetings, etc. as assigned.
Performs other duties as assigned.
Working Relationships
Outside Health Center
Accountants at other community health centers, etc.
Qualifications
High School Diploma or GED Certificate required.
Associate Degree or Certificate in Medical Coding, health information technology or related field preferred.
Certified Professional Coder (CPC) required.
Coding certification from AHIMA or AAPC preferred.
Two plus (2+ years) of medical coding experience and/or training or the equivalent combination of education and experience preferred.
Confidentiality
Respect for and maintenance of client and staff confidentiality is required.
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