Jun 18, 2026

MEDICAL CERTIFICATION SUPERVISOR

Job Description

Medical Certification Supervisor We are seeking a dedicated Medical Certification Supervisor to lead our certification team and ensure accurate, timely, and compliant delivery of Waiver Services. This rewarding role offers the opportunity to make a meaningful difference in the lives of individuals with developmental disabilities and their families throughout our district. Job Duties Ensure that Louisiana Legislature‑funded Community‑Based Waiver Service resources are utilized effectively, efficiently, and in accordance with applicable regulations and program requirements. Provide leadership, oversight, and direction for certification and monitoring activities within the District Office. Anticipate programmatic and operational needs; establish goals, priorities, benchmarks, objectives, and performance expectations to support service excellence. Develop, implement, and maintain work processes, protocols, and quality improvement initiatives to enhance program effectiveness and compliance. Supervise staff by assigning workloads, scheduling employees, delegating responsibilities, and monitoring performance to ensure timely and accurate completion of duties. Participate in recruitment activities, including interviewing applicants and making hiring recommendations for prospective employees. Interpret and apply policies, procedures, and service delivery standards; identify opportunities for improvement and recommend revisions as appropriate. Oversee the Critical Incident Reporting process through the Statewide Incident Management System (SIMS). Review, investigate, and coordinate the timely resolution of complaints in accordance with Centers for Medicare & Medicaid Services (CMS) requirements and established organizational procedures. Monitor complaint resolution activities to ensure compliance with regulatory timeframes, documentation standards, and quality expectations. Qualifications A current Louisiana license in a health services field, health regulation field, or social services field plus four years of experience in hospital or nursing home administration, health services, health regulation, or social services; A bachelor’s degree plus four years of experience in hospital or nursing home administration, health services, health regulation, or social services; A master’s degree in a health services field, health regulation field, or social services field plus three years of experience in hospital or nursing home administration, health services, health regulation, or social services. Position‑Specific Details Appointment Type: Probational Appointment Location: Capital Area Human Services District's Developmental Disabilities Division Work Schedule: This position requires a total of 40 hours per week. Schedule will be determined based on operational needs and may include: Eight (8) hour workdays Ten (10) hour workdays Nine (9) hour workdays for four (4) days and one (1) four (4) hour workday Compensation: The salary offered will be determined based on qualifications and experience. Contact Information For further information about this vacancy, contact: Thrinacia.Jenkins2@la.gov Capital Area Human Services District 12301 Coursey Blvd Baton Rouge, LA 70816 #J-18808-Ljbffr