Primary Responsibilities
Sets team direction, resolves problems and provides guidance to members of own team
Oversees work activities of medical coders or recovery resolutions representatives
Adapts departmental plans and priorities to address business and operational challenges
Influences or provides input to forecasting and planning activities
Leverages pertinent data to identify and solve a range of problems
Examines, assesses, and documents business operations and procedures to ensure data integrity, data security, and process optimization
Leverages solid communication skills (verbal, non‑verbal, and written) with a demonstrated ability to communicate ideas clearly and concisely with peers, superiors, subordinates, members, and providers
Manages the day‑to‑day activities of staff
Sets priorities for the team to ensure task completion and performance goals are met
Provides coaching and constructive feedback to team members
Employee will be required to complete the Coding Academy
Other duties or projects may apply
ENGLISH PROFICIENCY ASSESSMENT WILL BE REQUIRED AFTER APPLICATION
Required Qualifications
Registered Nurse (RN) with an active, unrestricted Puerto Rico license or an active Certified Professional Coder (CPC)
2+ years of experience in a production environment within the healthcare industry
1+ years of experience managing or supervising employees in a metrics and data‑driven environment
1+ years of experience in a hospital/inpatient setting, surgical or clinic
Proven intermediate Microsoft Office Suite skills: Microsoft Excel (ability to sort, sum, insert bar graphs and use formulas), Microsoft Word (ability to create documents and complete mail merging), Microsoft Outlook (ability to manage email, calendar, and task lists), and Microsoft PowerPoint (ability to create presentations with images, words, charts / graphs and merging data from Microsoft Excel)
Bilingual Spanish/English
Preferred Qualifications
Project management experience
Demonstrated inventory management skills
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug‑free workplace. Candidates are required to pass a drug test before beginning employment.
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