Allied Universal® is hiring a Field Security Shift Supervisor. The Field Security Shift Supervisor provides leadership and operational oversight of security services within a healthcare facility for a high profile customer. This role ensures the professional delivery of Patient-Centered, trauma-informed Security Services by Supervising Officers, coordinating training, supporting Clinical Teams, and maintaining compliance with Hospital Policies, Joint Commission standards, EMTALA, CMS requirements, and Site-Specific procedures. The Supervisor serves as a key liaison between Hospital Leadership, the Security Account Manager, and frontline Officers-promoting safety, service excellence, and a culture of compassion.
Now Hiring a Security Shift Supervisor for a Medical Center in Overland Park, KS!
Why work for us?
- Great opportunities for career growth
- Employee Referral / Retention Bonus Program
- Daily and Weekly pay - You pick when you get paid!
Pay Rate: $29.00/hr
Requirements:
- Must be at least 21 years of age
- Must have 2+ years of security experience
- Supervisory experience is highly preferred
- Must have a valid driver's license in accordance with Allied Universal Policy Requirements
- Must be comfortable with morgue duty
- Must be comfortable with restraining combative individuals as necessary (within company and customer guidelines)
- Must be willing to recieve Tuberculosis (TB) test and certain vaccinations if necessary.
- Must have a High School Diploma or equivalent
Schedule:
- Full Time:
- Monday to Friday 2200 - 0600
RESPONSIBILITIES:
- Oversee the staffing, scheduling, and on-site training for security officers assigned to his/her shift
- Conduct shift roll-call and regular Site visits; document Officer knowledge and performance, addressing concerns as needed
- Ensure Officers maintain a professional appearance, including proper hygiene and uniform compliance
- Verify that Post Order manuals and other training materials are updated and readily accessible
- Provide on-the-job training to new Security Officers as needed, reviewing responsibilities, emergency protocols, and Client-specific requirements
- Handle and report on any shift call-offs from Security Officers; assist in finding post coverage, being mindful of reducing overtime as much as possible
- Stand post in the event of a call-off or emergency situations; this also includes being held over past regular shift due to call offs or emergency situations
- Initiate investigations and gather information related to incidents that occur (including use of force incidents)
- Perform other operations and related functions (e.g., payroll, review and maintain incident reports, assist in preparation of security surveys and post orders)
- Make recommendations for positive and negative personnel actions for those under his/her direct supervision.
- Respond to Client requests
- Distribute equipment, company updates, policy changes, and required documents to Officers and assist in retrieving signed documents for the branch office
- Make emergency notifications as necessary pursuant to site Post Orders
- Provide direction and instruction to subordinates regarding the performance of their duties
- Make productivity and cost reduction recommendations to management
- Make recommendations for updates to Physical Security surveys and post orders
- Make recommendations concerning disciplinary action/commendation decisions pertaining to security personnel
- Complete daily activity reports, vehicle maintenance reports, and supervisor pass downs as needed
QUALIFICATIONS (MUST HAVE):
- Must possess a high school diploma or equivalent
- Must be able to pass any State-required training or other qualifications for licensing
- Must be able to pass a state licensing test if you will be driving a company-owned or client-provided vehicle
- Post offer, must be able to successfully complete company-provided training related to less lethal methodologies such as handcuffs, baton, OC "pepper" Spray, and/or Taser
- Must possess one or more of the following:
- Service in the active-duty military, military reserves, or National Guard
- Service in Auxiliary Police or Police Cadets
- Minimum of one year verifiable and successful security experience
- Associate's degree or higher in any discipline
- Be at least 18 years of age, or higher if required by the state (21 years, if armed)
- Excellent oral and written communication skills ability to communicate effectively with patients, visitors, and clinical staff
- Ability to operate radios, telephones, and security monitoring equipment
- Strong problem-solving, situational assessment, and decision-making skills
- Ability to mediate conflict with tact and diplomacy
- Ability to compile, interpret, and document information accurately
- Commitment to patient-centered service and trauma-informed care
PREFERRED QUALIFICATIONS (NICE TO HAVE):
- Service in Military Occupational Specialty related to law enforcement, security (such as Military Police, Elite Military Forces, combat arms) or any support role in a Combat Zone
- College degree in law enforcement or criminal justice related studies
- Service in any military branch
- Prior military or civilian law enforcement experience
BENEFITS:
- Medical, dental, vision, basic life, AD&D, and disability insurance
- Enrollment in our company’s 401(k)plan, subject to eligibility requirements
- Seven holidays annually paid at time and a half, if worked
- 40 hours of vacation after one year of employment at eligible work assignments. Unused vacation is only paid out where required by law.