SNAP Compliance Auditor

Job Title

The position exists to satisfy the requirements of the federally mandated management program by auditing a statistically valid, integrated sample of SNAP cases and to ensure that the state plan, policies and procedures comply with federal regulations and approved waivers.

Job Description

HYBRID POSITION 3 days remote, 2 days in office. Please note: These working arrangements are subject to change.

About This Position:

The position exists to audit a statistically valid, integrated sample of SNAP cases and to ensure that the state plan, policies and procedures comply with federal regulations and approved waivers. These reviews often include technical issues that require the resolution of compliance problems and reconciliation of divergent viewpoints. Provide continuous data to the federal, state and county agencies on frequency, magnitude and sources of non-compliance. Analyze both program performance and client services; directly advise state and/or county administrators of areas of risk and formulate improvement plans for eligibility and payment accuracy critically necessary to prevent errors and achieve program compliance. Provide technical and compliance training.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Experience Only: Six (6) years of experience in Social Services, Human Services, SNAP, Medicaid, SSA, Rules and Regulations, Public Assistance, TANF, Adult Financial services or Cash Assistance with at least two (2) years of recent experience with determining SNAP initial and ongoing eligibility and payment including interviewing applicants to determine accurate household circumstances.

OR

Education and Experience: A combination of related education and/or relevant experience in Social Services, Human Services, SNAP, Medicaid, SSA, Rules and Regulations, Public Assistance, TANF, Adult Financial services or Cash Assistance equal to six (6) years with at least two (2) years of recent experience with determining SNAP initial and ongoing eligibility and payment including interviewing applicants to determine accurate household circumstances.

Preferred Qualifications:

• More than 3 years of experience with SNAP eligibility and payment determination, as well as trouble shooting CBMS data entry and system issues;
• Experience reviewing SNAP case files for eligibility and processing accuracy;
• Experience providing comprehensive findings and recommendations for process and eligibility improvement.

Conditions of Employment:

• Full background check and reference check required;
• This position requires State of Colorado residency at the time of application and residency within the state throughout the duration of employment in this position;
• Motor Vehicle Check, if the employee will drive a state-owned vehicle, either in an on-going capacity while performing their normal day-to-day job duties OR on occasion for training/meetings/client visits/etc.;
• Must possess a valid, non-restricted Colorado Driver's License;
• Position requires State-wide travel to interview SNAP clients in their homes, which may include high risk areas and exposure to potentially dangerous situations.

1. Disclose that information on the application.
2. Explain why the prior termination or resignation should not disqualify you from the current position.
3. Provide your employee number from your prior State employment. Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination and failure to provide this information will disqualify the applicant from future State employment with CDHS.

CDHS Selection Process Explanation

Employment history is calculated on a full-time basis (40/hrs per week). Part-time employment is calculated on a prorated basis to determine qualifications. Be sure your application specifically addresses your qualifications, experience, work products, and accomplishments as they relate to the position and minimum requirements.

• Preferred Qualifications & Competencies:
  • Relevant years of state service experience.

Minimum Qualification Screening Process:

A Human Resources Analyst will review the work experience/job duties sections of the online job application to determine whether your experience meets the minimum qualifications for the position. You must complete the official State of Colorado online application. Cover letters and resumes WILL NOT be reviewed during the minimum qualifications screening process. You must specifically document your work experience and qualifications. Do not use "see resume" or "see attached."

Comparative Analysis Process – Structured Application Review:

After minimum qualification screening, the comparative analysis process will involve a review and rating of all the information you submit. The comparative analysis step may also include your results from an eSkills Test.

Your Work Experience/Job Duties:

Document your work experience/job duties to the extent to which you possess the skills, education, experience, minimum qualifications, and preferred qualifications.

If listed, answer all supplemental questions as your answers to these questions will be evaluated during this phase. Provide at least 4-8 sentences for each supplemental question.

Appeal Rights:

You may file an appeal with the State Personnel Board or request a review by the State Personnel Director if your application is eliminated. You will find the appeals process, the official appeal form, and how to deliver it on the State Personnel Board website.

• You or your representative must sign and submit the official appeal form for review.
• You can find the official appeal form here (Download PDF reader).
• You must be deliver the official appeal form to the State Personnel Board:
  • By email (dpa_state.personnelboard@state.co.us), or
  • Postmarked in US Mail to(1525 Sherman Street, 4th Floor, Denver CO 80203, or
  • Hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or
  • Faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department's action.

Contact the State Personnel Board for assistance:

• At (303) 866-3300, or
• Refer to the Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, within the Rules webpage.

Supplemental Information

How to Apply

The Assessment Process

For additional recruiting questions, please contact Jade Green.

About Us and Benefits:

If your goal is to build a career that makes a difference, join the dedicated people of the Colorado Department of Human Services (CDHS). Our professionals strive to design and deliver high quality human and health services that improve the safety, independence, and well-being of the people of Colorado. In addition to a great location and rewarding and meaningful work, we offer:

• Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan plus 401(k) and 457 plans
• Medical and dental health plans
• Employer supplemented Health Savings Account
• Paid life insurance
• Short- and long-term disability coverage
• 11 paid holidays per year plus vacation and sick leave
• State of Colorado Employee BenefitHub Resource Center
• Employee Wellness program
• Excellent work-life programs, such as flexible schedules, training and more
• Remote work arrangements for eligible positions
• *Some positions may qualify for the Public Service Loan Forgiveness Program.

Our Values:

• We believe in a people-first approach: We prioritize the needs, well-being, and dignity of the individuals, families and communities we serve. We commit to respect, fairness and access in every decision, policy and interaction. We engage client voices and experiences in the development and implementation of the services we provide.
• Balance creates quality of life: We want our team to be resilient through a supportive workplace that values flexibility, health and wellness, and employee engagement.
• We hold ourselves accountable: We take responsibility through our actions, programs, and results for the state of health and human services in Colorado.
• Transparency matters: We are open and honest with employees, our partners, the Coloradans we serve, and the public.
• We are ethical: We abide by what is best for those we serve by doing what is right, not what is easy.
• Collaboration helps us rise together: We work together with all partners, employees, and