Wilson County Government

Utility Billing SpecialistPerforms intermediate technical and administrative support work receiving, processing, recording and accounting for utility revenues, processing customer service requests and billings, preparing and maintaining computerized records system, preparing and maintaining files and records, does related work as required. Work is performed under the limited supervision of the Water System Director.Essential Job Functions:Assists customers with utility bill questions; responds to routine inquiries and/or complaints; makes adjustments where appropriate.Receives, receipts and posts payments received at the counter and through the mail; sets up utility accounts; prepares customer accounts for meter readings; prepares file folders and files utility customer information.Enters meter readings and other data into computer system; analyzes meter readings for accuracy.Prepares and mails utility bills; maintains information for service changes and requests.Counts and...