Consumer Attorney Records Services
Pensacola, FL
Job Title: Retrieval Supervisor
Department: Retrieval
Reports To: Retrieval Supervisor
FLSA Status: Non-Exempt Schedule: Monday-Friday,8:00am-5:00pm
Location: On-Site
Job Summary
We are seeking an experienced and motivated Medical Records Retrieval Supervisor to lead a team responsible for securing timely, accurate, and complete medical records from healthcare providers nationwide. This role plays a critical part in supporting case progression by ensuring efficient record acquisition, strong provider relationships, and adherence to all HIPAA and confidentiality requirements.
The ideal candidate combines operational leadership with a deep understanding of records retrieval processes, provider follow-up strategies, and workflow management. This individual will mentor team members, oversee service levels, resolve complex retrieval challenges, and continuously improve processes that drive department performance and client satisfaction.
Key Responsibilities
Retrieval Operations...