Novotel Hotels

Night Auditor SupervisorPurpose: To oversee and coordinate all night time hotel operations to include front desk and audit functions, execute computer maintenance requirements, and ensure all financial transactions for the day are verified and balanced. Hospitality Experience Required.Reports to: Front of the House ManagerEssential Functions:Timely and accurate preparation of the Daily Report (Daily Business Summary DBS).Expeditious and diplomatic resolution of guest problems.Fully knowledgeable in all emergency procedures.Accurate preparation of VIP, complimentary, house use rooms, and out of order lists.Ensure proper registration of guests and credit procedures are followed.Distribution of all nightly reports.Efficient processing of guaranteed no show billings.Obtain nightly city-wide occupancy and average rate figures.Maintain current back up reports.Handling Express Check-Outs ensuring their completion.Training and supervising of Night Auditors and 3rd shift Front Office,...