Pathfinders, Inc.
Maywood, IL
Job Description Job Description We are seeking a highly organized and dedicated Medical Records Supervisor to oversee daily operations and staffing. In this role, you will manage scheduling, monitor workflow, and ensure all ROI activities are completed accurately, efficiently, and in compliance with client policies as well as federal and state regulations. You will also serve as a key liaison between the company and client management, helping to uphold high standards of service, productivity, and compliance. Responsibilities: Oversee daily workflow and scheduling for on-site ROI Specialists across multiple client locations Adjust staffing assignments to manage peak volumes, absences, and vacancies Provide coverage for backlogs, illness, vacation, or other leaves as needed Conduct quality assurance reviews to ensure accuracy and compliance of ROI work Support the Area Manager by performing productivity reviews and evaluating employee performance in accordance...