Guilford County Government

GENERAL STATEMENT OF DUTIES Performs independent technical work in the billing and collection of healthcare services provided by the Health Department. Responsibilities include reviewing encounters for billing accuracy, validating charges and coding, submitting claims to Medicare, Medicaid (NCTracks), and commercial insurance carriers, resolving claim denials and rejections, posting and reconciling payments, managing accounts receivable, and providing customer service regarding patient billing inquiries. Work requires knowledge of medical billing regulations, insurance guidelines, electronic health records, and revenue cycle processes to ensure accurate and timely reimbursement while maintaining compliance with federal, state, and payer requirements. DISTINGUISHING FEATURES OF THE CLASS An employee in this class independently performs a variety of technical medical billing and revenue cycle functions supporting the Health Department's clinical services. Responsibilities include...