Hotel Lulu

Hotel Lulu Anaheim, CA
POSITION PURPOSERecord, process, and analyze the days closing figures. Complete all required reports and ensure that the days credit transactions are all in balance. Attend to guests needs, including but not limited to, registration, checkout, cashiering, and making guest wake up calls.ESSENTIAL RESPONSIBILITIESActs as the MOD during the night-time hours.Greets and welcomes guests upon arrival. Performs guest registration and check out procedures.Accept payment for guests accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate reports of receipts daily. Cash checks and exchange currency for guests.Accurately handle cash transactions and balance a cash drawer to the given amount.Acknowledge rewards members and returning guests.Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay.Handle cash and credit transactions.Handle all guest inquiries and requests courteously and...