Spok

Technical Supervisor (Medicall) - Remote (26-16) Professional Services United States Apply Description The Technical Supervisor (Medicall) role functions primarily as a technical resource responsible for oversight and support for the installation, configuration, monitoring and troubleshooting of a wide range of network and application issues as they relate to the assigned platform including, but not limited to consoles, web interface, paging, smart phones, telephony, network, and hardware.   Key Responsibilities Implement and Troubleshoot: Install server and client components. Independently install and configure all products supported, assisting less experienced Consultants when needed. Work with customers, vendors, partners, and on-site Consultants to resolve issues as they relate to Spok software and test possible solutions and escalate if necessary. Analysis and Review: Provide proactive resolutions to developing problems. Suggest modifications, when...