System Support Services

System Support in Dayton, Ohio, seeks a Medical Equipment Billing (DME) professional to handle billing services and AR review. You will validate electronic and paper claims, ensure timely processing, and maintain customer service with patients and payers while coordinating with office staff. Ideal candidates have high school completion and preferably 2–3 years in Medicare/Medicaid billing, with knowledge of medical terminology and solid organizational skills. #J-18808-Ljbffr

Summary of Position To aid and assist in providing direction, instruction, and guidance to a team of individuals with the purpose of training and developing staff. Works with the CBO A/R Manager to manage projects and develop process improvements, while providing the daily guidance and assistance needed to maintain optimal performance and productivity within the team. Provides supervisory guidance to the team as directed by the A/R Manager and perform all functions with a high level of discretion and professionalism. Nature and Scope An effective Senior Team Lead will provide guidance to their team based on management direction, will use their experience and knowledge of the tools the team uses (e.g., EPIC), policies, and guidelines to educate team members, will identify areas for improvement systematically and within their team, and will communicate directly with management the status of resolved and outstanding issues/roadblocks within the team. Principal Duties and...