Sonesta
Denver, CO
Night Auditor Supervisor The Night Auditor Supervisor (NAS) is responsible for accurately balancing all hotel income and expenses for every 24-hour hotel operating period. The NAS also acts as a Guest Service Agent for the overnight front desk shift at the hotel. The NAS is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk. The NA will act as the hotel system liaison during night hours. The NAS will call in and open tickets with Opera, SynXis, or system support during the overnight hours if a system fails or issues occur. Duties and Responsibilities: Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards. Balance and audit room revenue, food and beverage revenue and telephone revenue for accuracy; assist in the preparation of all reports relevant to daily revenues....