AFLAC, INCORPORATED.

Worker Designation This role is hybrid. You will be expected to report to an Aflac office in Columbia, SC for at least 60% of the work week and work from home for the remaining portion of the week. What does it take to be successful at Aflac? Acting with Integrity Communicating Effectively Pursuing Self‑Development Serving Customers Supporting Change Supporting Organizational Goals Working with Diverse Populations What does it take to be successful in this role? Advanced knowledge of business unit process, procedures, and policies Knowledge of principles and processes for providing customer and personal services; this includes needs assessment, meeting quality standards for services, and evaluation of customer satisfaction Skill in listening and fully understanding others’ points of view; asking questions as appropriate Skill in understanding the implications of new information for both current and future problem‑solving and decision‑making Skill in managing one’s own...