Amtec Contract
Mission Viejo, CA, USA
Job Description DUTIES/RESPONSIBILITIES * Reviews and processes patient statements for multiple locations. * Process refund requests and post refunds into the system. * Reads and interprets insurance Explanations of Payments (EOP) or Explanations of Benefits (EOB) with understanding and can independently take appropriate next steps to resolve issues. * Posts payments, charge backs, adjustments and remark codes in a timely and accurate manner. * Research difficult ERAs/EOBs. * Research open accounts receivables, resolves claims errors and reprocesses claims for successful payment. * Maintains integrity of patient ledgers, following guidelines provided to manage balances. * Submits claims electronically and by paper as required. This includes sending secondary claims with attached explanation of benefits. * Answers incoming questions from patients and clinic team members regarding open account balances and billing issues. * Ensures compliance with all HIPAA/HITECH requirements as...