Orthopaedic Solutions Management
Tallahassee, FL, USA
Job Description Job Description Oversee all activities of the Appointments Scheduling, Patient Financial Services and Medical Records departments, identifying any inefficiencies, expediting patient flow, and eliminating conflicts. ESSENTIAL FUNCTIONS · Provide supervisory support for Appointments Scheduling, Patient Financial Services and Medical Records departments. · Identify inefficiencies and additional training needed. · Assist patients and personnel with scheduling appointments, medical record and surgery authorization issues. · Perform a variety of scheduling duties including answering incoming phone calls, scheduling appointments for new and returning patients, coordinating and confirming appointment times, answering patient questions and directing call and messages to the appropriate personnel. · Obtain and secure authorizations, referrals, appropriate documentation and appropriate payments for scheduled appointments, legal appointments and surgeries. ·...